Communication Skills - 7 Communication Courses In 1

Master Communication Skills: Learn Persuasion, Negotiation, Body Language, Emotional Intelligence & More!

What you'll learn
Communication Skills
Persuasion Skills
Influence Skills
Social Skills
Negotiation
Body Language
Emotional Intelligence
Public Speaking
Virtual Communication
Requirements
A Desire To Learn & Succeed
Description
WARNING: THIS COURSE IS TAUGHT BY THE WORLD'S TOP EXPERTS AND IS COMPRISED OF 7 HIGHLY SUCCESSFUL ONINE COURSES COMBINED INTO 1!Here's a list of the 7 independent courses being offered:The Psychology Of Persuasion & Influence (With Phil Hesketh)Negotiation Skills: Become A Master Of Negotiation (With Gavin Presman)Body Language & Lie Detection (With Darren Stanton)Emotional Intelligence (With Jane Sparrow)Public Speaking (With Alan Stevens)Difficult Conversation (With Alan Stevens)Virtual Communication (With Gavin Presman)AMONG A LONG LIST OF THINGS, HERE IS WHAT YOU ARE GOING TO LEARN:How to successfully persuade & influence peopleCommunicate effectively in any situationImprove your relationships Professional negotiation skills that make you a smart, confident & effective negotiatorHow to keep your thoughts & emotions in check Understand types of personalitiesBoost your confidenceRead body language & detect liesMake a good first impressionChallenge your limiting beliefsBecome emotionally intelligentBetter understand your emotions and the emotions of othersManage emotions in yourself and othersTake back control of your life and become the best version of yourselfDeal with difficult people, situations & circumstances effectivelyDeliver a great speechFeel 100% confident & deliver great presentationsEnsure your presentation has the right impact on your audienceHandle difficult conversationsHandle challenges whilst remaining calm Connect, communicate & sell successfully using online virtual platformsCreate deep connectionsBring your online meetings to lifeMEET YOUR EXPERTS:1) Phil Hesketh:Philip Hesketh is a motivational speaker specialising in persuasion and influence. His keynote talks have inspired thousands of professionals to engage in better relationships with their clients and customers and increase sales.Philip’s whole career history is steeped in Business Development. From Procter & Gamble and Tyne Tees Television, to his own advertising agency; his track record of getting new clients is, to use a client’s expression, ‘World Class’.He has learned what clients want and what they don’t. He has learned what works and what doesn’t. In building a business from zero to £48m he made many, many mistakes. And he claims to have learned more from the mistakes than from the many successful pitches to blue chip companies. His in-house programmes usually form a trilogy over three half days with the focus very much on how to develop relationships and become more persuasive and influential through understanding the whole psychology of why we do what we do. 2) Gavin PresmanGavin Presman is one of the world's most effective sales and communication trainers, having inspired thousands to commercial success across the globe. He is a best-selling author on Sales and Negotiation and is regularly called upon by many of the world's leading companies such as Microsoft and Twitter to train their sales leaders and teams.In the UK Gavin is the recipient of 2 highly prized National Training Awards for his work with The Guardian (2005) and Global Media (2010). In 2016 he won Microsoft's coveted “Highest Rated Global Trainer” award. He is the Lead Global Commercial facilitator for The How To Academy, and a fellow of the Global Faculty for Microsoft and Partners In Leadership (PiL).Gavin’s professional mission is to inspire and empower sales leaders and teams to make a difference, in their businesses, their communities and their lives. His partnership with The Expert Academy has produced 3 top-rated Udemy Sales Programmes, and participants value the energy, enthusiasm and experience he brings to the role of virtual training.Gavin is a Master Trainer and Practitioner of NLP, a graduate of the acclaimed One Thought Academy (Three Principles) as well as a Master Trainer and Partner for Lumina Learnings innovative development tools, which he launched in the UK in 2010. As one of the first cohort of Global VILT (Virtual Instructor-Led Training) instructors for Microsoft in 2016, he has developed a deep understanding of virtual and online learning, which he brings to his role as developer and instructor on The Expert Academy Business programmes. Gavin is also a Founder of Cultivate - the Virtual Pitch, Presentation and Communication Academy.3) Darren Stanton:Darren left behind a career as a front line British Police Officer to become a renowned expert on Body Language, Deception Detection, Influence and Persuasion. The media simply call him "The Human Lie Detector".Darren has made his mark in the public eye assessing some of the world's biggest names in showbiz and politics. These include political heavyweights such as Hilary Clinton, David Cameron, Donald Trump & Tony Blair, whilst his eclectic list of celebrities stretches from the likes of Johnny Depp & Taylor Swift to Katy Perry & Tom Hiddlestone to name just a few.He is also an accomplished journalist having written articles for the worlds press assessing public figures on their body language.Darren regularly appears on television, for example BBC's The One Show & ITV's This Morning in the UK . He frequently appears on news channels as diverse as Sky News and Russia Today.He is widely recognised as a world authority on the subject of body language.4) Jane Sparrow:Jane has spent her career working with organisations across the globe to create sustainable high-performance cultures.She began her career at IBM before holding a variety of senior positions in organisations such as Sony Europe, The Energy Project and MCA (now part of the WPP Group). Founder of the business consultancy The Culture Builders, specialising in transformational change, engagement and sustainable high performance cultures, Jane is passionate about enabling others to perform at their best to achieve organisational and personal goals. Her approach is grounded in the belief that by moving people beyond being simply ‘savers’ in an organisation and working with them to become ‘investors’ - people who will put far more in, organisations can unlock their performance potential.Jane’s work enables people to sustain high performance by creating nurturing organisational cultures and engaging people. She delivers high-impact keynotes and workshops, works with leadership teams to shape strategy, coaches board members, and runs high-performance programmes.Jane is an expert facilitator, consultant, performance coach and impactful speaker that regularly provides her opinions and insight to the global media. Jane’s work has also been incorporated into multiple university and business school curriculums, including MBA programmes. She is also one of a number of selected business and policy leaders, academics and influential thinkers who work with business leaders to respond strategically to sustainability challenges, through Cambridge University’s Prince of Wales Business and Sustainability programme.With an interactive, dynamic and inclusive style, always supported by real life examples and practical advice, Jane’s keynotes leave audiences feeling both inspired and empowered to act in their own organisations.5) Alan Stevens:Alan is a reputation expert who was Past President of the Global Speakers Federation and is the director of MediaCoach. He is also an author and journalist, and both a TV presenter and expert interviewee. He has been speaking remotely since 1998, and created a Facebook group for fellow professionals who wish to speak remotely. It’s called, unsurprisingly, Remote Speaking. His clients include politicians, TV presenters and sports stars as well as companies including Virgin, Google, The Beverly Hills Hotel, BMW and Mumm Champagne. The Independent newspaper listed him as “one of the top 10 media experts in the UK”.

Overview

Section 1: 7 COMMUNICATION COURSES IN 1

Lecture 1 Course #1: The Psychology Of Persuasion & Influence

Lecture 2 Course #2: Negotiation Skills: Become A Master Of Negotiation

Lecture 3 Course #3: Body Language & Lie Detection

Lecture 4 Course #4: Emotional Intelligence

Lecture 5 Course #5: Public Speaking

Lecture 6 Course #6: Difficult Conversations

Lecture 7 Course #7: Virtual Communication

Section 2: COURSE #1: THE PSYCHOLOGY OF PERSUASION & INFLUENCE

Lecture 8 What You Will Learn This Course

Lecture 9 Who Is Phil Hesketh?

Section 3: OUR 7 FUNDAMENTAL PSYCHOLOGICAL DRIVERS

Lecture 10 Psychological Drivers: 1 - Love, 2 - Importance & 3 - Belonging

Lecture 11 Psychological Drivers: 4 - Belief

Lecture 12 Psychological Drivers: 5 - Certainty & Uncertainty

Lecture 13 Psychological Drivers: 6 - Need For Growth

Lecture 14 Psychological Drivers: 7 - Need For A Place

Section 4: WHY WE DO WHAT WE DO AND HOW WE FORM OPINIONS

Lecture 15 First Impressions ~ How They’re Formed And How To Form A Good One

Lecture 16 The ‘Facts, Feelings And After Effects’ Of Every Conversation

Lecture 17 How To Get People To Jump Through​ Hoops Like A Dolphin

Lecture 18 The Psychological Difference Between Persuasion And Influence

Lecture 19 The Importance Of Understanding How People Have Beliefs And How Placebos Work

Section 5: BODY LANGUAGE: READING & INTERPRETING IT

Lecture 20 How To Read Body Language And the ‘Tells’

Lecture 21 The Difference Between ‘Intent’ And ‘Impact’

Lecture 22 How To Work Out What People Really Mean When They Say Certain Things

Lecture 23 The Big Difference That Little Words Can Make

Lecture 24 How To Tell When People Are Lying And What To Do About It

Section 6: HOW TO HANDLE DIFFICULT PEOPLE WITH A SMILE

Lecture 25 How To Put Things Right When You’ve Put Things Wrong

Lecture 26 The Principles Of Objection Handling

Lecture 27 The Importance Of Being Part Of The Solution

Lecture 28 Constructive Criticism

Lecture 29 How To Handle Difficult Situations During And After The Event

Section 7: HOW TO KEEP IMPROVING RELATIONSHIPS

Lecture 30 How The Roman Empire, The Beatles, And The Titanic Really Failed

Lecture 31 How And Why All Relationships & Companies Follow The Same Course

Lecture 32 How To Keep Improving Even The Best Relationships

Section 8: HOW RELATIONSHIPS DEVELOP & HOW TO RELATE TO PEOPLE

Lecture 33 How To Develop Trust And How To Measure It

Lecture 34 How To Get On With Everyone Better

Lecture 35 How To Understand People Better And The Role Of Linear Probing

Lecture 36 How To Improve All Your Relationships In The Long Term

Section 9: CONCLUSION

Lecture 37 What We've Covered So Far

Lecture 38 Next Steps

Section 10: COURSE #2: NEGOTIATION SKILLS: BECOME A MASTER OF NEGOTIATION

Lecture 39 Welcome & Course Overview

Section 11: THE PRINCIPLES OF COLLABORATIVE NEGOTIATION

Lecture 40 Why Good Negotiation Practice Leads To Better Relationships

Lecture 41 Shameless Book Plug

Lecture 42 Millie's Cookies Story

Lecture 43 Exercise 1: Intentions / Objectives For This Programme

Section 12: GIVING STRUCTURE TO YOUR NEGOTIATION STRATEGY

Lecture 44 Negotiation Is Not…

Lecture 45 Distinguishing Negotiation From "Haggling"

Lecture 46 The 7 Steps to Negotiation Success

Lecture 47 Exercise 2: Giving Structure To Your Negotiations

Section 13: STEP ONE - PREPARING YOURSELF FOR COLLABORATIVE NEGOTIATION

Lecture 48 Preparing Yourself And Your WIN Outcomes

Lecture 49 Exercise 3: Securing Commitment To Negotiate

Lecture 50 The 4 P's

Lecture 51 The Importance Of Personality

Lecture 52 We, Then Me

Lecture 53 Exercise 4: The 4 P's

Section 14: STEP TWO - PREPARATION - UNDERSTANDING THE POWER OF VARIABLES

Lecture 54 Introduction To Variables

Lecture 55 Examples Of Excellent Creativity In Variables

Lecture 56 Exercise 5: Understanding The Power Of Variables

Lecture 57 Using The WIN Matrix

Lecture 58 Exercise 6: Write Your Win Matrix

Section 15: STEP THREE - UNDERSTANDING YOUR PARTNER'S POINT OF VIEW

Lecture 59 Introduction

Lecture 60 Example Story: Maps of the World - Dyl's Den

Lecture 61 Exercise 7: Stepping Into Your Partner's Shoes

Section 16: STEP FOUR - DISCUSSING

Lecture 62 Introduction: Stating Intentions

Lecture 63 Co-Active Listening: Are You Really Listening?

Lecture 64 The Power Of Pause

Lecture 65 Exercise 8: Using Open Questions

Lecture 66 Exercise 9: Going Above And Beyond Their Wildest Dreams

Lecture 67 Exercise 10: Socratic Questioning

Lecture 68 Exercise 11: Creating A Discussion Agreement Statement

Section 17: STEP FIVE - PROPOSING

Lecture 69 Introduction To The Propose Stage

Lecture 70 Exercise 12: Putting Your Proposal Into Writing

Section 18: STEP SIX - BARGAINING

Lecture 71 Introduction

Lecture 72 Exercise 13: Creating A Bargaining Agreement Statement

Lecture 73 The Power Of Silence

Lecture 74 Exercise 14: Developing Your Time-Out Strategy

Section 19: STEP SEVEN - AGREEING

Lecture 75 Introduction

Lecture 76 The Written Columbo

Lecture 77 Exercise 15: Drafting An "Agreement In Principle"

Section 20: GETTING YOURSELF OUT OF THE WAY - THE HUMAN OPERATING SYSTEM

Lecture 78 Introduction – The Missing Link

Lecture 79 Exercise 16: Noticing Your Thinking

Lecture 80 What Does This Mean In Your Negotiations?

Section 21: UNDERSTANDING PERSONALITY

Lecture 81 Why Personality?

Lecture 82 Introducing The Four Colours

Lecture 83 Introducing The 8 Aspects

Lecture 84 Inspiration v Discipline Driven

Lecture 85 Exercise 17: Teddy Bear

Lecture 86 Big Picture v Down To Earth

Lecture 87 Exercise 18: Football Club Trip

Lecture 88 People Focused v Outcome Focused

Lecture 89 Splash App

Lecture 90 Exercise 19: Completing Your Own Assessment

Lecture 91 Negotiation With Different "Personality-Types"

Section 22: USING THE SEVEN STEPS AT HOME

Lecture 92 Using The Seven Steps At Home

Section 23: AVOIDING COMMON GAMBITS SOME NEGOTIATORS USE

Lecture 93 Nibbling - The Columbo

Lecture 94 The Flinch

Lecture 95 The Red Herring

Lecture 96 Higher Authority

Lecture 97 The Reluctant Buyer / Seller

Lecture 98 The Best Of A Bad Choice

Section 24: CONCLUSION - CAN YOU REALLY GET MORE BY GIVING MORE?

Lecture 99 Conclusion & Thank You

Section 25: COURSE #3: BODY LANGUAGE & LIE DETECTION

Lecture 100 Introduction

Lecture 101 Why Is Body Language Important?

Lecture 102 Who is this course for?

Lecture 103 What Will I Learn?

Section 26: UNDERSTANDING THE MIND / BODY LINK

Lecture 104 Leakage

Lecture 105 Dispelling The Myths

Lecture 106 State Management

Lecture 107 Introduction To Sensory Acuity And Matching / Mirroring

Lecture 108 Pace And Lead

Section 27: THE BASICS OF BODY LANGUAGE

Lecture 109 Posture

Lecture 110 Voice And Language

Lecture 111 Handshake

Lecture 112 Eye Contact

Lecture 113 Feet position

Lecture 114 Representational Systems

Lecture 115 Reading Body Language Over The Phone

Lecture 116 Body Language On A Date

Lecture 117 Anchoring

Lecture 118 Micro-Expressions

Section 28: DECEPTION DETECTION

Lecture 119 Introduction

Lecture 120 Types Of Lying

Lecture 121 Telltale Signs Of Deception

Lecture 122 A Famous Example Of Deception

Lecture 123 Top Tips For Detecting Deception

Section 29: BOOSTING CONFIDENCE & QUESTIONING BELIEFS

Lecture 124 Visual Motor Rehearsal

Lecture 125 The Framework of Beliefs

Section 30: CONCLUSION

Lecture 126 Conclusion

Section 31: COURSE #4: EMOTIONAL INTELLIGENCE

Lecture 127 Introduction

Section 32: WHY EMOTIONS MATTER

Lecture 128 Introduction

Lecture 129 Using The Feelings Wheel & The Science Of Emotions

Section 33: YOUR EMOTIONAL BANK STATEMENT

Lecture 130 Your Emotional Bank Statement

Section 34: EXPERIENCING EMOTIONS

Lecture 131 Experiencing Your Emotions

Section 35: THE EMOTIONAL SCALE

Lecture 132 The Emotional Scale: Practically Mapping Emotions

Section 36: YOUR 14 DAY CHALLENGE

Lecture 133 Your 14 Day Challenge

Section 37: EMOTIONS IN EXTREME CIRCUMSTANCES

Lecture 134 Managing Emotions In Tough Times

Lecture 135 The Emotional Scales During Tough Times

Section 38: COURSE #5: PUBLIC SPEAKING

Lecture 136 Introduction

Section 39: DESIGNING YOUR SPEECH

Lecture 137 Assessing Your Audience

Lecture 138 Objectives

Lecture 139 What Do They Want To Hear?

Lecture 140 Deciding Your Outcomes

Lecture 141 Starting Your Speech

Lecture 142 The Key Opening Statement

Lecture 143 Core Message Exercise

Lecture 144 The Close

Lecture 145 Closing Professionally

Lecture 146 Keeping Them Interested

Lecture 147 Using Notes

Lecture 148 Rehearsing

Section 40: PREPARATION

Lecture 149 Preparing to Speak

Lecture 150 Controlling Your Nerves

Lecture 151 The Day Before

Lecture 152 On the Day

Lecture 153 Failsafe Measures

Lecture 154 Handling Questions

Section 41: PRESENTATION AIDS

Lecture 155 Presentation Aids

Lecture 156 Handouts: What Will They Add?

Lecture 157 How Much Information?

Lecture 158 Using Graphics

Section 42: HOW TO PRESENT LIKE A PROFESSIONAL

Lecture 159 Speaking like a Professional

Lecture 160 Perfect Performing

Lecture 161 Keeping to the Point

Lecture 162 WIIFM?

Section 43: CONCLUSION

Lecture 163 Summary

Lecture 164 Next Steps / Resources

Section 44: COURSE #6: DIFFICULT CONVERSATIONS

Lecture 165 Introduction

Lecture 166 Why Are Some Conversations Difficult?

Lecture 167 Preparation

Lecture 168 Set-Up and Room Layout

Lecture 169 How to Start the Conversation

Lecture 170 Active Listening and Responding

Lecture 171 Ask Open and Supportive Questions

Lecture 172 Focus on Facts, Not Personalities

Lecture 173 Use of Tone and Body Language

Lecture 174 Exploring Alternative Solutions

Lecture 175 Handling Challenge

Lecture 176 How to Close a Difficult Conversation

Lecture 177 Summary - What We’ve Covered

Lecture 178 Thank You and Next Steps

Section 45: COURSE #7: VIRTUAL COMMUNICATION

Lecture 179 Introduction

Lecture 180 Actionable Insight

Section 46: CONNECTING VIRTUALLY

Lecture 181 Using Virtual Tools To Connect

Lecture 182 The Virtual Difference

Lecture 183 Engaging Questions

Section 47: UNDERSTANDING PERSONALITY

Lecture 184 Understanding Personality

Lecture 185 Adapting To Different Styles

Section 48: INTERACTIVE MEETING DESIGN

Lecture 186 Interactive Meeting Design

Lecture 187 Three Steps To Success

Lecture 188 Mastering Your Technology

Section 49: ENGAGING YOUR AUDIENCE

Lecture 189 Engaging Your Audience Through Storytelling

Lecture 190 The Say Say Say Structure

Lecture 191 Clarity

Lecture 192 Using Your Voice

Section 50: VIRTUAL PITCHING

Lecture 193 How To Use Virtual Presentation Skills To Sell

Lecture 194 The Agreement Staircase

Lecture 195 Handling Questions

Lecture 196 Tips From The World Of Improv

Section 51: CONCLUSION

Lecture 197 Conclusion

Entrepreneurs,Experts,Marketers,Copywriters,SalesPeople,Freelancers,Parents,Teachers,Students,People In All Occupations,People Seeking Employment,Anyone Who Wants To Develop Strong Communication Skills