Communicating Effectively At Work

Learn the communication skills and tactics necessary for a successful career

What you'll learn

Communication tactics that work in a variety of environments – from the boardroom to the group Zoom

Interpersonal insight drawn from decades navigating corporate conversations

A clear outline of the essential skills that effective communicators possess…

…and a step-by-step guide on how to actually use them in a real-life situation

Requirements

No prior skills or experience is required to take this course. You will learn everything you need to know to effectively communicate in an office environment.

Good internet connection.

Note taking app for taking notes during the course. Or keep it old school with a pencil and paper!

Description

We talk and type to each other all day, every day. So why are so many people terrible communicators at work? The answer is simple: communicating effectively in a professional environment is a unique skill that needs to be both learned and thoughtfully applied. Unfortunately, very few people do either, and their careers will likely suffer as a result.Communicating Effectively at Work highlights and explains the fundamental elements of effective writing, speaking, and behaving in the workplace. We begin with an overview of the four keys that comprise all effective communications regardless of format, audience, or environment. The course then describes in depth five tips for effective business writing (Cut to the Chase, Use Bullet Points, Dial Down the Emotion, Write in Simple Plain Language, and Use a Respectful Tone), before focusing on effective speaking in the workplace.Finally, this course describes the importance of emotional intelligence and culminates in a step-by-step walkthrough of touch and tone — leaving you with a thorough understanding of the most effective way to approach and communicate in any situation. Learn from real-life examples that show the right and wrong way to communicate with co-workers, managers, clients — really anyone you interact with on a daily basis.

Overview

Section 1: Introduction

Lecture 1 Introduction

Section 2: Four Keys to Effective Communication

Lecture 2 Four Keys to Effective Communication

Section 3: Writing Effectively at Work

Lecture 3 Tips for Effective Writing

Lecture 4 Cut to the Chase

Lecture 5 Use Bullet Points

Lecture 6 Dial Down the Emotion

Lecture 7 Write in Simple Plain Language

Lecture 8 Use a Respectful Tone

Section 4: Speaking Effectively at Work

Lecture 9 Tips for Speaking Well

Section 5: Emotional Intelligence

Lecture 10 Emotional Intelligence

Section 6: Touch and Tone

Lecture 11 Touch and Tone

This course is for both students and experienced professionals alike. Odds are you didn't learn how to communicate effectively in college or on the job, but we all need this invaluable skill set to succeed in our career. This course fixes that problem.