Coaching Managers & Leaders For Continuous Improvement

Coaching for Lean Leadership, Continuous Improvement and Business Performance

What you'll learn

The student will develop the essentials skills of coaching managers, leaders and teams for continuous improvement.

To coach leaders and managers to improve key performance measures.

To coach leaders and managers to develop the critical skills of team leadership.

To coach leaders and managers to develop the habit patterns that lead to a high performing organization.

Requirements

It is not required, but it will be helpful if the student has knowledge of lean management, team leadership, or problem solving.

Description

Great teams have great coaches. Great athletes have great coaches. And, we all become great in our field with the help of a dedicated and compassionate coach. This course will help you to become a successful coach who can help others achieve their own version of greatness.This course is focused on coaching current leaders or managers within an organization to improve performance, develop new habits, and contribute to a culture of continuous improvement. Every great athlete has a coach. Every great musician has a coach. And, within great organization, like Toyota, every manager has a coach. The cost of external coaching is too great. This course is designed to prepare managers to coach both their own team members and to coach peer managers. This course will provide a seven step model for coaching that focuses on a challenge to achieve organization goals. The coach helps the client then establish short term targets for improvement and then breaks key skills down into pinpointed behaviors to be practiced and become the habits or skills of high performance. This model is one that enables organizations to maximize coaching opportunities within the organization and develop internal coaching skills. The instructor has more than forty years experience training both external consultants and internal coaches in companies like Shell Oil Company, Corning, Merck, and dozens of others. "I really like the short and to the point lectures; the diagrams are great for the visual learners (me!) as well the sheet for identifying your clients, goals will be useful. This was round one as I find reviewing these programs more then once helps in establishing a game plan for my work place." Sherry Jackson"I have had the pleasure of working with and learning from Larry Miller. This course was very informative and given me some great ideas and tools to strengthen my coaching abilities." Elizabeth Macdonald"The instructor is engaging and seems to really know what he's talking about." Paul Klipp

Overview

Section 1: Introduction to Coaching Leaders for Success

Lecture 1 Why Take This Course?

Lecture 2 How to Take this Course

Lecture 3 Types of Coaching

Lecture 4 Assignment #1: Define Your Practice Model

Section 2: The Basics of Leadership Coaching

Lecture 5 Principles of Leader Coaching

Lecture 6 The Three Zones of Caring

Lecture 7 Assignment #2: The Continuum of Caring

Section 3: Getting Started

Lecture 8 Who is Your Client?

Lecture 9 Clarifying Client Needs

Lecture 10 Focus on the Whole Person

Lecture 11 Your First Meeting

Lecture 12 Assignment #3: Clarifying Your Client's Needs

Section 4: The Coaching Cycle

Lecture 13 The Power of Positive Assumptions

Lecture 14 Assignment #4: What Are My Positive Assumptions

Lecture 15 Pinpointing Behavior

Lecture 16 Assignment #5: Pinpointing Behavior

Lecture 17 Discover the Current Condition

Lecture 18 Discover the External Condition

Lecture 19 Assignment #6: Discover the Current Conditions

Lecture 20 Set Targets for Future Performance - Contract

Lecture 21 Assignment #7: Proposing a Course of Action and Contracting with the Client

Lecture 22 Practice Behavior to Build the Skill

Lecture 23 Chain Behavior to Develop a Fluid Skill

Lecture 24 Reinforce Improvement

Lecture 25 Assignment #8: Behavior Observation and Reinforcement

Section 5: Helping and Coaching Skills

Lecture 26 Introduction to Coaching Skills

Lecture 27 Body Language - Attending

Lecture 28 Asking Open-Ended and Powerful Questions

Lecture 29 Activity 9: Asking Open-Ended Questions

Lecture 30 Reflecting or Rephrasing

Lecture 31 Activity 10: Reflective Listening

Lecture 32 Expressing Empathy

Lecture 33 Activity 11: Expressing Empathy

Lecture 34 Acknowledging

Lecture 35 Using Silence

Lecture 36 Brainstorming Together

Section 6: The Skill of Giving and Receiving Feedback

Lecture 37 Giving Feedback

Lecture 38 Receiving Feedback

Section 7: Supplemental Lectures

Lecture 39 Targets, Goals and Objectives 1

Lecture 40 Targets, Goals and Objectives 2

Lecture 41 Sources of Motivation

Lecture 42 Bonus Lecture: Some Additional Resources

Anyone who wishes to coach other managers or leaders, either as an internal or external coach.,Anyone who wishes to improve the skills at coaching their own team members.