Certified Travel Consultant

A beginners tool-kit for a travel agency start-up

What you'll learn

Guidance to start a travel agency

Profiling your customers - General and Specific

Know how technology supports the travel business

Decision on designing the best market flyer based on destination profile

Explore the travel business earning potential

Requirements

Good written and spoken communication skills

Ability to network and expand your travel business

Description

Adding value to yourself by increasing your networking abilities is the key to start-up this low cost travel and tourism business. The tourism industry is growing leaps and bounds. There are more indirect career opportunities for the tourism professional than what the direct travel and tourism industry can provide. Take this down time of the Pandemic as an opportunity to learn the essential skills to become a successful travel consultant. All you would need is a high-speed internet, loads of connections and a web-page that can share all your important deals with your customers. Knowing your customer and qualifying them as per their requirement is a very important skill in the tourism business. This course will help you to profile your travel customers based on their travel preferences, life-stage, life-style and help them save cost while planning a tour. Ability to provide the right solution will not only create memorable tourism experiences for your customers but also earn you a reputation of being a trust worthy travel consultant. This skill will help you attract more customers through the repeat business and references they bring to you. The course will provide guidance on how to make your travel business a legal entity based on your area of operation. The course will also help you to identify potential earning options while you work with various tourism service providers. This is one step towards becoming a professional travel consultant, travel service provider, or a customer service officer with a travel company.

Overview

Section 1: Introduction to the travel business

Lecture 1 Travel Business an Opportunity

Lecture 2 Travel service providers

Lecture 3 Functions and scope of travel service providers

Lecture 4 Types of travel agencies

Lecture 5 Traveler preferences

Section 2: Leveraging technology for your travel business

Lecture 6 Legacy travel solutions

Lecture 7 Mobile technology and artificial intelligence

Lecture 8 Block chain and big data

Lecture 9 Voice recognition, face recognition and internet of things

Section 3: Designing a travel plan for your customers

Lecture 10 Essentials of a travel destination

Lecture 11 Destination profiling and its elements

Lecture 12 How to - A practice guide for destination profiling

Lecture 13 Travel and tourism products

Lecture 14 Elements of a travel itinerary

Section 4: Travel Metrics

Lecture 15 Travel agency metrics - An overview

Lecture 16 Key results area

Lecture 17 Service level agreements

Lecture 18 Key performance Indicators

Section 5: Travel agency start-up

Lecture 19 Start-up legalities

Lecture 20 Benefits of a travel association

Lecture 21 Social media for travel agencies

Lecture 22 Travel agency earnings

18 years and above