ServiceNow’s Intelligent IT Service Management
ServiceNow’s Intelligent IT Service Management:
A Comprehensive Guide to Implementing the Platform’s AI Capabilities for IT Managers
English | 2025 | ASIN : B0FC1ZRSFL | 242 Pages | PDF EPUB (True) | 5 MB
A Comprehensive Guide to Implementing the Platform’s AI Capabilities for IT Managers
English | 2025 | ASIN : B0FC1ZRSFL | 242 Pages | PDF EPUB (True) | 5 MB
This book explores how ServiceNow’s AI capabilities are reshaping IT Service Management by enabling smarter, faster, and more efficient service delivery. It provides a practical guide to leveraging features like Predictive Intelligence, Virtual Agents, and Now Assist to elevate traditional ITSM processes. Emphasizing the importance of strategic planning and thoughtful implementation, it equips organizations to drive intelligent automation and achieve a seamless AI-powered transformation.