"Advances in Telephone Survey Methodology" by J.Lepkowski, C.Tucker, J.Brick, et al.

A complete and comprehensive collaboration providing insight on future approaches to telephone survey methodology. The goals of the book are to bring together both the state-of-the-art research and everyday practical applications that are concerned with telephone survey methodology in order to stimulate further discussion.

Technology has changed substantially how survey firms collect data, from universal application of computer assistance to devices to record verbatim responses during interviews. An integrated volume representing theoretical, methodological and statistical contributions to the field Perspectives on Telephone Survey Methodology This book is an indispensable reference for survey researchers and practitioners in almost any discipline involving research methods such as sociology, social psychology, survey methodology, and statistics. The book also serves as an excellent text for courses and seminars on survey methods at the undergraduate and graduate levels.

Contents
Contributors
PART I Perspectives on Telephone Survey Methodology
1 Telephone Survey Methods: Adapting to Change
PART II Sampling and Estimation
2 Sampling and Weighting in Household Telephone Surveys
3 Recent Trends in Household Telephone Coverage in the United States
4 The Infl uence of Mobile Telephones on Telephone Surveys
5 Methods for Sampling Rare Populations in Telephone Surveys
6 Multiplicity-Based Sampling for the Mobile Telephone Population: Coverage, Nonresponse, and Measurement Issues
7 Multiple Mode and FrameTelephone Surveys
8 Weighting Telephone Samples Using Propensity Scores
PART III Data Collection
9 Interviewer Error and Interviewer Burden
10 Cues of Communication Diffi culty in Telephone Interviews
11 Oral Translation in Telephone Surveys
12 The Effects of Mode and Format on Answers to Scalar Questions in Telephone and Web Surveys
13 Visual Elements of Questionnaire Design: Experiments with a CATI Establishment Survey
14 Mode Effects in the Canadian Community Health Survey: A Comparison of CATI and CAPI
PART IV Operations
16 CATI Sample Management Systems
17 Measuring and Improving Telephone Interviewer Performance and Productivity
18 Telephone Interviewer Voice Characteristics and the Survey Participation Decision
19 Monitoring Telephone Interviewer Performance
20 Accommodating New Technologies: Mobile and VoIP Communication
PART V Nonresponse
21 Privacy, Confi dentiality, and Respondent Burden as Factors in Telephone Survey
22 The Use of Monetary Incentives to Reduce Nonresponse in Random Digit Dial Telephone Surveys
23 The Causes and Consequences of Response Rates in Surveys by the News Media and Government Contractor Survey Research Firms
24 Response Rates: How Have They Changed and Where Are They Headed?
25 Aspects of Nonresponse Bias in RDD Telephone Surveys
26 Evaluating and Modeling Early Cooperator Effects in RDD Surveys
References
Wiley Series in Survey Methodology

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