AI at Work: What Every Employee Needs to Know About AI

From basics to business use: AI fundamentals, data privacy, risk management, and smarter prompting. Use AI safely today!

What you'll learn
- Explain what AI is, where it shows up in daily life, and why it matters in today’s workplace.
- Recognize common types of bias in AI systems and identify how they can lead to unfair or inaccurate results.
- Describe how large language models (LLMs) like ChatGPT work, including their strengths, limits, and risks.
- Apply safe data practices when using AI tools by avoiding leaks of confidential or sensitive information.
- Use effective prompting techniques (such as examples, roles, and grounding) to get clearer, more reliable outputs from AI.
- Evaluate AI outputs for errors, hallucinations, and compliance risks, and verify information before acting on it.

Requirements
- Laptop, Internet Connection and an Open Mind to Learn

Description
AI is no longer just for tech teams.

It’s shaping every part of business.

From HR and finance to sales, customer support, and marketing, tools like ChatGPT and Copilot are changing the way we work.

But with opportunity comes risk: data leaks, compliance issues, and biased or inaccurate outputs.

That’s why every employee needs a clear, practical foundation inhow to use AI safely, responsibly, and productively.

AI at Work: What Every Employee Needs to Know About AIis a fast-paced, interactive course designed for non-technical professionals.

In under 30 minutes, learners will:

Understand AI fundamentals— what AI is, how it works, and why it matters.

Spot risks and bias— recognize when AI outputs are misleading, unfair, or fabricated.

Protect company data— follow simple guardrails to avoid leaks, privacy breaches, and compliance failures.

Use prompts effectively— apply proven prompting techniques and grounding strategies to get reliable outputs.

Evaluate AI results— verify facts and reduce errors before sharing or acting on AI-generated content.

To make learning stick, the course includes:

Quizzesto check knowledge after key modules.

Practical exerciseswhere learners try out prompts and spot hallucinations.

Real-world examples and case studies— from productivity wins to costly AI mistakes.

Clear checklistsemployees can apply immediately in their daily work.

This course is built foremployees at all levels and functions, no technical background required.

It’s especially valuable for organizations that want to build AI literacy across the company, reduce compliance risks, and unlock safe productivity gains.

By the end, learners won’t just “know about AI”, they’ll be able touse it confidently as a trusted assistant, not a liability.

Disclaimer #1: This course uses awesome AI.

Who this course is for:
- Employees at all levels, from interns to executives, who want a clear, practical introduction to AI without technical jargon.
- Team leads and managers who need their teams to understand how to use AI tools responsibly and productively.
- HR, L&D, and compliance professionals who want to roll out safe, company-wide AI literacy training.
- Non-technical staff who may feel intimidated by AI and need confidence using it in their everyday work.
- Business professionals (sales, marketing, operations, support, finance, etc.) looking to boost productivity while avoiding data leaks, bias, or compliance risks.
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