ICT Futures: Delivering Pervasive, Real-Time and Secure Services

Learn all about the major trends and future advancements in ICT!ICT Futures provides an insightful introduction to the major technology trends in Information and Communication Technologies (ICT), and to the economic, commercial and societal environment which is shaping them.  The experienced author-team, consisting of experts from both industry and academia, addresses: The interaction between people and technology - how ICT affects every day social practices; the rise of social computing; how the way we interact with information and the devices we use are changing; and how trust can be assured over the Internet. The underlying ICT infrastructure - the semantic web and the semantic intranet; the real-time service-oriented infrastructure; the future optical network; self-managing networks and agents; P2P technologies; pervasiveness; mobility and wireless technology; and how all this infrastructure can be made secure. ICT technology and how it is affecting industries as diverse as health, finance, retail and law.  The book covers a vast wealth of material, with a strong focus upon the impending changes to the way ICT operates.This reference is a valuable tool for people in managerial roles, CIOs, CTOs, business and technology strategists, and students undertaking technology MBAs, or technology modules in general MBAs. Professionals working in ICT will also find this book valuable. Content: Chapter 1 Predicting the Socio?Technical Future (and Other Myths) (pages 1–16): Ben Anderson and Paul StonemanChapter 2 Social Networks, Social Computing and Knowledge Management (pages 17–26): Nicholas J. Kings, Dr John Davies, David Verrill, Sinan Aral, Erik Brynjolfsson and Marshall van AlstyneChapter 3 Device Futures (pages 27–37): Jonathan MitchenerChapter 4 Online Trust and Customer Power: The Emergence of Customer Advocacy (pages 39–52): Glen L. UrbanChapter 5 The Semantic Web – From Vision to Reality (pages 53–66): Paul Warren and Dr John DaviesChapter 6 Flexible ICT Infrastructure (pages 67–77): Mike Fisher and Paul McKeeChapter 7 Achieving Security in Enterprise IT (pages 79–92): Theo Dimitrakos and Ivan DjordjevicChapter 8 The Future All Optical Network – Why We Need It and How We Get There (pages 93–113): David PayneChapter 9 End?to?End Service Level Agreements for Complex ICT Solutions (pages 115–127): John Wittgreffe, Mark Dames, Jon Clark and James McDonaldChapter 10 Mobility and ICT (pages 129–141): Richard Dennis and Dave WiselyChapter 11 Pervasive Computing (pages 143–152): David Heatley, George Bilchev and Richard TatesonChapter 12 Artificial Intelligence Comes of Age (pages 153–162): Simon ThompsonChapter 13 Healthcare (pages 163–180): Chris Wroe, Paul Garner and Janette BennettChapter 14 Supply Chain Management in the Retail Sector (pages 181–192): Edgar E. Blanco and Chris CapliceChapter 15 Technology Innovation in Global Financial Markets (pages 193–200): Lesley GavinChapter 16 Technology and Law: The Not So Odd Couple (pages 201–211): Marta Poblet, Pompeu Casanovas and Richard BenjaminsChapter 17 Over the Horizon (pages 213–225): Ian PearsonChapter 18 Conclusions (pages 227–233): Paul Warren, Dr John Davies and David Brown