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    3. The CX Trinity: Customers, Content, and Context

    The CX Trinity: Customers, Content, and Context

    Posted By: hill0
    Date: 3 Mar 2021 15:05:55
    The CX Trinity: Customers, Content, and Context

    The CX Trinity: Customers, Content, and Context: Musings and Observations on the Evolving Customer Experience
    by Alan J. Porter
    English | 2021 | ISBN: 1937434745 | 219 Pages | PDF | 5.31 MB

    Welcome to the CX Trinity, a look at how we talk to customers, the content we provide to them, and the contexts in which they consume it. CX is an abbreviation for customer experience and is often used as a hashtag in social media.

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