Mastering Customer Success
Mastering Customer Success: Discover tactics to decrease churn and expand revenue
English | 2024 | ISBN: 1835469035 | 297 Pages | EPUB (True) | 3.2 MB
English | 2024 | ISBN: 1835469035 | 297 Pages | EPUB (True) | 3.2 MB
The rapidly evolving customer success landscape has left many Customer Success Managers (CSMs) struggling to keep pace with the complexities of this dynamic role. This Customer Success book bridges the gap by providing a comprehensive framework for mastering the essential skills required to excel.