Virtual Worlds and E-Commerce: Technologies and Applications for Building Customer Relationships (repost)
Barbara Ciaramitaro, "Virtual Worlds and E-Commerce: Technologies and Applications for Building Customer Relationships"
English | 2010 | ISBN: 1616928085 | 375 pages | PDF | 8,5 MB
English | 2010 | ISBN: 1616928085 | 375 pages | PDF | 8,5 MB
With the rise of the collaborative Web 2.0 technologies, the face of e-commerce has evolved from a static presentation of products and services to an interactive participatory relationship with customers. Virtual Worlds and E-Commerce: Technologies and Applications for Building Customer Relationships presents various opinions, judgments, and ideas on how the use of digitally created worlds is changing the face of e-commerce and extending the use of internet technologies to create a more immersive experience for customers.
Containing current research on various aspects of the use of virtual worlds, this book includes a discussion of the elements of virtual worlds; the evolution of e-commerce to virtual commerce (v-commerce); the convergence of online games and virtual worlds; current examples of virtual worlds in use by various businesses, the military, and educational institutions; the economics of virtual worlds: discussions on legal, security and technological issues facing virtual worlds; a review of some human factor issues in virtual worlds; and the future of virtual worlds and e-commerce.