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    Digital Customer Experience Engineering

    Posted By: hill0
    Date: 12 Aug 2021 07:05:03
    Digital Customer Experience Engineering

    Digital Customer Experience Engineering: Strategies for Creating Effective Digital Experiences
    English | 2021 | ISBN: 1484272420 | 146 Pages | PDF EPUB | 11 MB

    Customer experience engineering applied to the engineering department is rare, but needed. Most companies keep support, UX, engineering, product, and CX separate. To address this gap, this book highlights roles and techniques that are proven to accelerate issue detection and prevention by 30% or more.

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