John G. Oetzel, "The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice"
English | ISBN: 1412987792 | 2013 | 912 pages | PDF | 5 MB
English | ISBN: 1412987792 | 2013 | 912 pages | PDF | 5 MB
This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.