Customer 360: How Data, AI, and Trust Change Everything
Customer 360: How Data, AI, and Trust Change Everything
English | 2025 | ISBN: 1394273614 | 233 Pages | PDF | 6 MB
English | 2025 | ISBN: 1394273614 | 233 Pages | PDF | 6 MB
Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. Find out why AI agents like Agentforce need a strong foundation of customer data. This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back.