Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare
by John Toussaint
English | 2020 | ISBN: 1260461688 | 272 Pages | EPUB | 10 MB
by John Toussaint
English | 2020 | ISBN: 1260461688 | 272 Pages | EPUB | 10 MB
Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top―whether you’re an executive, governing board member, manager, or physician.