Generative AI for the IT Pro (MEAP V04)

Automate and accelerate everyday IT tasks using generative AI!

Read this book, and you may never write another “after incident” report from scratch again! Generative AI for the IT Pro reveals how you can automate dozens of your daily IT tasks with generative AI—including writing email and reports, setting up a chatbot to field helpdesk requests, evaluating disaster recovery plans, and more.

In Generative AI for the IT Pro you’ll learn how to

Write effective prompts for common IT tasks
Optimize report generation, document handling, and workplace communication
Resolve IT conflicts and crises
Acquire new skills and upgrade your resume
AI for security engineering and systems administration

How many times have you lost an entire day sifting through logs to find a latency issue? AI can do it in seconds! Do you need to update your documentation? Mere moments for AI. Are you writing scripts, upgrading security, and evaluating network designs? AI can handle it—if you know how to use it.

In this hands-on guide, automation experts Brandon Abshire and Chrissy LeMaire show you how AI tools like ChatGPT have made their lives a million times easier, and how it can do the same for you.

about the book
Generative AI for the IT Pro is full of tested, actionable advice for enhancing and accelerating IT tasks using generative AI tools like ChatGPT and Copilot. It lays out dozens of common IT tasks that AI can help with, and provides the prompts and problem formulation methods that will deliver the best results. You’ll learn how AI can assist with root cause analysis, disaster recovery planning, effective sysadmin scripting, and even writing professional emails when you’re too furious to be nice! By the time you’re finished, you’ll know exactly how to save massive amounts of time and keep yourself competitive in the IT workplace.

about the reader
For IT support workers, sysadmins, database administrators, technical managers, and security pros who want to make their lives easier with generative AI. No previous AI experience required.