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  3. The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level (Repost)

The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level (Repost)

Posted By: DZ123
Date: 28 Jun 2020 18:43:52
The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level (Repost)

Colin Shaw, Ryan Hamilton, "The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level"
English | 2016 | ISBN: 1137534281 | PDF | pages: 230 | 6.0 mb

Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.
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