How to Provide Great Customer Service: Master the Art of Customer Care
How to Provide Great Customer Service: Master the Art of Customer Care by Ray Goodwin
English | July 18, 2023 | ISBN: N/A | ASIN: B0CC91JWV4 | 94 pages | EPUB | 0.26 Mb
English | July 18, 2023 | ISBN: N/A | ASIN: B0CC91JWV4 | 94 pages | EPUB | 0.26 Mb
In today’s competitive business landscape, great customer service is essential for success. How to Provide Great Customer Service, written by an expert with 25 years of experience in online sales, offers a comprehensive guide to delivering exceptional customer service.
From understanding customer needs and expectations to creating a customer-focused culture, communicating effectively, anticipating customer needs, resolving complaints, and building loyalty, this book covers all aspects of providing excellent customer service.
With practical tips and real-life examples throughout the book, readers will gain the skills they need to deliver outstanding service across all channels. Whether you’re a business owner or a customer service professional looking to hone your skills, this book is an essential resource for achieving success in today’s marketplace.