Armstrong's Handbook of Management and Leadership: A Guide to Managing Results (repost)
Armstrong's Handbook of Management and Leadership: A Guide to Managing Results
Kogan Page | 2009 | ISBN: 0749454172 | 256 pages | PDF | 1,1 MB
Kogan Page | 2009 | ISBN: 0749454172 | 256 pages | PDF | 1,1 MB
Armstrong’s Handbook of Management and Leadership provides guidance on the processes of management and leadership with emphasis on what managers and aspiring managers need to know and do to make a difference in their organizations. As well as presenting the key skills required for effective management, it also deals with three important areas of management: change management, continuous improvement and the achievement of high levels of customer service.