France Sue, "The Definitive Personal Assistant and Secretarial Handbook" (repost)
France Sue, "The Definitive Personal Assistant and Secretarial Handbook: A Best Practice Guide for All Secretaries, Pas, Office Managers and Executive Assistants"
Publisher: Kogan Page | 2009 | ISBN: 0749453451 | English | PDF | 256 pages | 1.7 Mb
Publisher: Kogan Page | 2009 | ISBN: 0749453451 | English | PDF | 256 pages | 1.7 Mb
'The Definitive Personal Assistant and Secretarial Handbook' is the ultimate guide for all administrative professionals, PAs, secretaries and executive assistants. Written by an award-winning personal assistant, it deals with various aspects of these administrative roles and the skills required by them, including: relationship management, communication, confidence, the secrets of body language, listening and questioning skills, coping with pressure and stress, dealing with difficult people, time management and personal organization.
""[A] powerful survey offering concrete methods to help prioritize work and handle typical scenarios personal assistants face."" - Midwest Book Review
Sue France has over 30 years of experience as a secretary and personal assistant. She is the UK National Training & Development Officer for European Management Assistants (EUMA). She presents at PA conferences throughout the world, and is also involved in training and coaching PAs and secretaries.
France Sue, "The Definitive Personal Assistant and Secretarial Handbook" (repost)
