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    3. Business Process Outsourcing: The Competitive Advantage

    Business Process Outsourcing: The Competitive Advantage

    Posted By: step778
    Date: 15 Feb 2019 06:35:53
    Business Process Outsourcing: The Competitive Advantage

    Rick L. Click, Thomas N. Duening, "Business Process Outsourcing: The Competitive Advantage"
    2004 | pages: 256 | ISBN: 0471655775 | PDF | 1,5 mb

    Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage.
    This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO opportunity in the company, and then managing the transition to BPO. It serves as a guide to implementing BPO and as a reference source to solving the variety of issues that may arise during a BPO initiative. Each chapter features a case study, insight from a practitioner, focus on how BPO affects people, and ethical considerations.
    * Discusses both the how and why of business process outsourcing with a straightforward "how to" approach.
    * Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative.
    * Empowers businesses of all sizes to take advantage of this all-encompassing business revolution.

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