James A. Bardi, Hotel Front Office Management (Repost)
James A. Bardi, Hotel Front Office Management
ISBN: 047101396X | edition 2002 | PDF | 447 pages | 5 mb
ISBN: 047101396X | edition 2002 | PDF | 447 pages | 5 mb
The complete guide to running a hotel front office Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today’s hotels and lodging facilities. This Third Edition continues its emphasis on applying theory and management strategies, as well as providing new material on technology’s role in the modernized front office.