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    3. Microsoft Dynamics CRM 2011 Administration Bible (Repost)

    Microsoft Dynamics CRM 2011 Administration Bible (Repost)

    Posted By: bookwyrm
    Date: 20 Apr 2013 14:59:44
    Microsoft Dynamics CRM 2011 Administration Bible (Repost)

    Microsoft Dynamics CRM 2011 Administration Bible By Matthew Wittemann, Geoff Ables
    2011 | 816 Pages | ISBN: 0470568143 | PDF | 63 MB


    A solid CRM strategy is smart business--here's how you get there Build customer relationships and CRM strategies that will help grow your business with Microsoft's powerful Dynamics CRM software and this practical book that covers all the bases. You'll learn the nuts and bolts of how to configure the software, automate operations, manage users, and integrate with Office--while you also get the essentials of how to capture customer data, analyze it, engage your customers, and track and report results.


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