C. Macrae, "Close Calls: Managing Risk and Resilience in Airline Flight Safety"
English | 2014 | pages: 239 | ISBN: 0230220843 | PDF | 1,2 mb
English | 2014 | pages: 239 | ISBN: 0230220843 | PDF | 1,2 mb
Drawing on extensive and detailed fieldwork within airlines-an industry that pioneered near-miss analysis- this book develops a clear set of practical implications and theoretical propositions regarding how all organizations can learn from 'near-miss' events and better manage risk and resilience.
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