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    3. Difficult Conversations: How to Discuss What Matters Most

    Difficult Conversations: How to Discuss What Matters Most

    Posted By: enmoys
    Date: 8 Dec 2014 18:21:19
    Difficult Conversations: How to Discuss What Matters Most

    Difficult Conversations: How to Discuss What Matters Most By Douglas Stone
    2010 | 315 Pages | ISBN: 0143118447 | EPUB + MOBI | 1 MB + 1 MB


    We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. • Decipher the underlying structure of every difficult conversation • Start a conversation without defensiveness • Listen for the meaning of what is not said • Stay balanced in the face of attacks and accusations • Move from emotion to productive problem solving

    nitroflare (EPUB)
    nitroflare (MOBI)

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