Managing Business Process Flows: Principles of Operations Management (3rd Edition)
Managing Business Process Flows: Principles of Operations Management (3rd Edition) by Ravi Anupindi, Sunil Chopra, Sudhakar D. Deshmukh, Jan A. Van Mieghem, Eitan Zemel
English | 2011 | ISBN: 0136036376 | 360 pages | PDF | 2,1 MB
English | 2011 | ISBN: 0136036376 | 360 pages | PDF | 2,1 MB
A structured, data-driven approach to understanding core operations management concepts.
Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.
The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice.