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    3. Communicate with Confidence: How to Say it Right the First Time and Every Time

    Communicate with Confidence: How to Say it Right the First Time and Every Time

    Posted By: Bayron
    Date: 22 Sep 2016 18:03:40
    Communicate with Confidence: How to Say it Right the First Time and Every Time

    Communicate with Confidence: How to Say it Right the First Time and Every Time by Dianna Booher
    English | 2011 | ISBN: 0071770135 | 496 pages | EPUB | 1 MB

    Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate With Confidence!®.

    1,254 Tips to improve your communication and interpersonal skills!

    You will learn how to:

    Establish credibility and show concern

    Transition from criticizing to coaching

    Listen to negotiate so that everybody feels like a winner

    Give clear instructions

    Give and receive usable feedback

    Ask appropriate questions and answer questions appropriately to gain cooperation

    Present ideas persuasively and communicate across gender and cultural lines

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