Lynda.com - Google Apps Gmail Essential Training

In Google Apps: Gmail Essential Training, expert Google Apps trainer Susan Cline shows how to streamline the communication process using this web application's advanced and hidden features. Susan shows how to create filters to manage the flow of messages and demonstrates Gmail's powerful search function, which can find messages with just a click. She describes how to customize the inbox to match any communication style, and organize names and email addresses using the Contact Manager.


This course was updated on 6/14/2010.
Topics include:
Navigating through conversations
Responding directly to emails with live chat messages
Reporting spam to train the spam filter
Accessing Gmail from mobile devices, like the iPhone
Importing and exporting contacts
Customizing Chat settings for an individual look and feel
Making the switch from Microsoft Outlook to Gmail

Author:
Susan Cline
Susan Cline is passionate about integrating technology into education in a meaningful way, to both increase collaboration and help sustain the lifelong pursuit of learning. Her unique educational and professional experience in human resource management, web development, teaching, and instructional design allow her to provide innovative, collaborative, and learner-centric solutions for companies and institutions like Google, Genentech, and San Francisco State University.