BBC - Rip Off Britain: Holidays Series 4 (2016)

The Rip Off Britain team investigate viewers' holiday disasters, with invaluable advice to avoid being caught out the same way. Angela Rippon, Gloria Hunniford and Julia Somerville return with a new series of investigations into viewers' holiday problems, with invaluable advice on how to avoid being caught out the same way.

Part 1:
Among the stories in this programme, the lifesaving piece of kit that airlines don't always carry, and after a new threat from mosquitoes is exposed, a test reveals the best way to ensure you don't get bitten. Plus why you won't necessarily be able to change your plans if there's an unexpected disaster in the destination you're heading to, the seaside businesses worried about tough new rules on cleanliness at British beaches, and travel expert Simon Calder has advice on visiting the increasingly popular Mexican resort of Cancun.

Part 2:
Gloria Hunniford, Angela Rippon and Julia Somerville continue their new series investigating viewers' holiday disasters with a particular focus in this programme on ways of cutting costs or getting the best value for money. Among the stories, the team meets a woman who can't understand why travelling alone meant one of the biggest names in the business charging her more than twice as much as everyone else, and there's a test to find out how to get the best price when booking a hotel. Plus a man angry that he's never able to book his holiday at the advertised price wants to know why all too often the actual cost is so much more. And, before you shell out extra for top of the range shades, do more expensive sunglasses give your eyes any better protection? Also, Simon Calder has advice on another popular destination.

Part 3:
The latest holiday scams are revealed in this edition of the consumer investigation series, presented by Julia Somerville, Angela Rippon, and Gloria Hunniford. As viewers reveal how they were cheated out of thousands of pounds, there's advice to make sure you don't get caught out the same way. Among the stories: how the plans of dozens of hen party revellers were scuppered by the same fraudster who had advertised a villa that didn't exist. Why won't the big name they booked through return all their money? Plus a family with more reason than most to need a holiday explains how they were cruelly exploited - until a complete stranger came to the rescue. Also, Simon Calder has advice on visiting a popular destination close to home.

Part 4:
In this episode they meet people who feel they've been treated unfairly by companies who changed the details of what they'd signed up to. Among the stories, how can airlines bump you from a flight when you've booked and paid for your seat - and what should you be entitled to if they do? Plus, a man furious at how it seems his timeshare has been taken away from him; the holidays ruined after car hire bookings went disastrously wrong; and why cruises can completely change their itinerary - even missing out key parts of the trip without necessarily having to refund you a penny. Also, Simon Calder has money-saving hints for visiting Tenerife.

Part 5:
Holidays disrupted by unwelcome guests and surprises are under the spotlight in this edition of the consumer investigation series, A woman reveals how her longed-for break was ruined by bedbugs, and a family explains why they were horrified by what they were greeted with on arriving at their five-star hotel. Plus, how worried should we be by reports of marauding seagulls around British seaside resorts? And a sun cream test reveals surprising facts about the products we rely on to keep safe, as well as how we use them. Will a pricier cream provide any better protection? Also, Simon Calder has tips on how to save money in a favourite European destination.

Part 6:
In this episode, they discover why millions of people taking a precautionary pill recommended by doctors could find the cost of their travel insurance doubles as a result. And, how a couple who bought their dream property abroad have ended up living in the garage after their property was inexplicably demolished. Plus, travellers unhappy that the same holiday can cost significantly more if booked from the UK than if it had been booked from a different country, and a family whose accident driving abroad led to them being hit with the bill for replacing the car.

Part 7:
Angela Rippon, Gloria Hunniford and Julia Somerville investigate more holiday disasters, coming to the rescue of a family whose trip is in jeopardy thanks to an unexpected problem getting a visa online. Could the same thing happen to you? Plus, the father and his eight-year-old son stopped from boarding their holiday flight at the airport - but who still haven't been told the reason why. Also, how you could find your connecting flight gets you into bother, money-saving tips for visiting Florida, and good news for anyone who's ever found themselves in a dispute with an airline.

Part 8:
Gloria Hunniford, Julia Somerville and Angela Rippon look into more of the travel and holiday problems viewers have asked them to investigate, with a focus on big-name companies accused of letting customers down. Among the stories - how signing a piece of paper when sorting out a problem at your hotel could mean you've unwittingly given away your right to make any further complaint. Plus, the well-known company that sent out hundreds of customers' personal details and travel dates to total strangers, the single mum whose tour operator left her with three small kids in the middle of nowhere in the dead of night, and Simon Calder has money-saving tips and advice for a top European destination.

Part 9:
How many of the so-called bargains at duty-free stores are really the great deal you might think? Might you get a better price at your local supermarket? Plus, the team look into allegations that big-name airlines are finding new ways to wriggle out of paying passengers compensation, and explore the extra charges popping up at airports for everything from using a luggage trolley to dropping someone off. Also, travel tips for another popular destination, and more of your travel problems answered at the Rip Off Britain pop-up shop.

Part 10:
In the last of the series, Angela Rippon, Gloria Hunniford and Julia Somerville reveal how scammers have taken advantage of a company that's revolutionised the way millions of people now travel. Plus, what should happen if the hotel you've so carefully chosen turns out to be overbooked - and you're not happy with the alternatives offered? Also today, why a couple believes one of the industry's most respected names let them down by failing to warn them about a problem that happens every year, and the families who visited the flagship site of an old favourite - but say they ended up having to clean their rooms themselves.