Learn How To Respond To Difficult Conversations

In this course you will learn how to control, react and respond to difficult conversation.

What you'll learn

You will learn how to respond to difficult conversations

You will also learn how to control, react and respond to difficult conversation

You will be able to learn the best strategies for preparing for a challenging talk

You will learn how to handle and resolve conflict

You will also learn how to prepare for a rough discussion

You will easily learn the road map for a challenging talk

You will learn how to avoid exaggeration and escalation

You will also learn how to avoid a fight in personal or work environment

You will learn how to build your communication skills, improve your relationships, teamwork, and business performance

You will learn tips and tricks how to move the conversation in a positive direction

and much more

Requirements

No requirements

Description

Welcome guys in this course I will be your instructor. In this course I will talk straight to the point. Therefore, we will cover more in less time.I tried my best to make this course compact and valuable. Because lots of people don't have enough time to watch lengthy courses. So, if you are one of those then this is perfect course for you.A difficult conversation is a planned discussion about an uncomfortable topic or a negative experience where the goal is to share different perspectives, build mutual understanding, and develop respect (not to persuade or win").Conflict is unavoidable in all aspects of life, both personal and professional. You must convey terrible news, apologize for a mistake, request a change, or even quit a vital relationship or partnership. All of these situations require conversations, and these conversations are difficult.We're going to transform the way we think about conflict in this course. We'll investigate what makes a conversation challenging. We'll discuss the power structures at work. I'll even offer you a template to use when you have that difficult conversation. Finally, how to use a magic phrase to test for resistance.A 'difficult conversation' is one which is about anything you find it hard to talk about. Examples in the work setting include, poor work performance, serious misconduct, the need to terminate someone's employment, or a supply contract. People rarely enjoy conflict or confrontation.Difficult conversations become difficult when there is a dissonance between how we feel and what action we are taking. Common emotions one experiences are fear, apprehension, guilt. To manage these, is the first step towards preparing oneself. So, if you have a difficult conversation ahead of you, this is a great opportunity. Allow me to demonstrate how to initiate, engage in, and navigate difficult conversations.So, lets get start the journey.Thank you.

Overview

Section 1: Module 1

Lecture 1 Having difficult conversation

Lecture 2 What makes a conversation challenging

Section 2: Module 2

Lecture 3 Recognize the power structure and patterns

Lecture 4 What not to say in a difficult conversation

Lecture 5 Best strategies for preparing for a challenging talk

Section 3: Module 3

Lecture 6 Prepare for a rough discussion

Lecture 7 Be clear about goal

Lecture 8 Avoiding Exaggeration and Escalation

Lecture 9 The road map for a challenging talk

Lecture 10 Inner conflicts

Lecture 11 Be positive

Section 4: Module 4

Lecture 12 Stuck, Attached, Negative, and Distraction

Lecture 13 Listen first

Lecture 14 Avoid giving up a fight

Lecture 15 Willingness

Lecture 16 Dealing with those who are unwilling to change

Lecture 17 Personal vs Working environment

Lecture 18 Last one

Who wants to learn how to respond to difficult conversations,Who wants to improve interpersonal communication skills,Anyone who wants to overcome their fear of conflict and learn to handle it comfortably,Anyone who face challenges in conversation and wants to get better,Those who hesitate to express their concerns with others,Managers, Leaders, Businessmen