ITIL - ICT Infrastructure Management (CD-Rom)

'ICT Infrastructure Management' is part of the ITIL series from OGC that guides business users through the planning, delivery and management of quality IT services.
This publication covers network service management, operations management, management of local processors, computer installation and acceptance and systems management.

Download links:
uploading
http://uploading.com/files/O4V9HBFL/ICT_infra.part1.rar.html
http://uploading.com/files/MIP675AJ/ICT_infra.part2.rar.html

rapidshare:
http://rapidshare.com/files/250464322/ICT_infra.part1.rar
http://rapidshare.com/files/250463800/ICT_infra.part2.rar
links are interchangeable
password (if needed): merapid
NO MIRROR PLEASE