Strategic Business Process Management

process driven organisation, business process re-engineering, control based process, measuring process etc.

What you'll learn
Learn about people driven organisation
Learn about process driven organisation
Understand going from people driven to process driven
Learn about the components of a process
principle of the Japanese way of business process
Fredrick tailor view on process
Understand control based process
learn about converting data to information
Aligning all process - importance and challenges
Business process re-engineering
Measuring process through balance scorecards
Requirements
No requirement, only have business aim
Description
The changes in the way business is down have revolutionized in this modern times.Every serious organisation want a method where in can put less and get more output. The process of doing business have change gone are the days when strong men are the only decision takers either they were founders or appointed chief executive officers, its has move from people driven organisation to process driven organization.Now business have the ability to scan the environment and the ability to identity opportunity and treats and adapt to the changing demands in the market and stand firm to competition to protect its market share.There are so many business principles such as kaizen by Japanese that is workable to ensure that there is a total improvement in the productivity of the company and affect the company positively. In the angle of operational and transnational process, there are things we need to examine carefully, the role of input, the search for best practices and standard operating procedures is very important in ensuring that the operation of the business work efficiently and effectively. The business process re- engineering is very important in this time because it enable us to share information and use technology as a solution in the numerous issues facing modern business.

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 Business process management- meaning and important concept

Lecture 3 People driven process

Lecture 4 What is process

Section 2: Process Driven Organisation

Lecture 5 Institutional knowledge

Lecture 6 No limit on time

Lecture 7 Self governing mechanism

Lecture 8 Easy replication

Section 3: Going From People Driven To Process Driven

Lecture 9 Ability to scan the environment

Lecture 10 Ability to identify opportunity and treat it

Lecture 11 Ability to adapt

Lecture 12 Ability to manage complexity arising out of growth

Section 4: Components Of A Process

Lecture 13 Events

Lecture 14 Tasks

Lecture 15 Decision

Lecture 16 Inputs, People, Raw material and information

Lecture 17 Outputs

Section 5: Fredrick Taylor View On Process

Lecture 18 Reducing complexity of task

Lecture 19 Apply best practices

Lecture 20 Increase labor productivity

Section 6: Principles Of Japanese Way Of Business process

Lecture 21 Lean

Lecture 22 Kaizen

Lecture 23 Six sigma

Section 7: Operational / Transnational Process

Lecture 24 The role of input

Lecture 25 Search for best practices

Lecture 26 Standard operating procedure

Section 8: Control Based Process

Lecture 27 Principle of feedback

Lecture 28 Deciding the metric

Lecture 29 Avoiding conflict metric

Lecture 30 Removing human bias

Lecture 31 Reducing time lag

Section 9: Strategic Process

Lecture 32 Multiple sources of data

Lecture 33 Converting data to information

Lecture 34 Taking decision / standard operating procedure

Section 10: Aligning All Processes - Importance and challenges

Lecture 35 Process fit no fixed pattern

Lecture 36 Idea of complex system / idea of dynamic system

Lecture 37 Concept of variety

Section 11: Business Process Re-engineering

Lecture 38 Information sharing

Lecture 39 Technology as the solution

Lecture 40 Inventory management

Lecture 41 Logistics

Section 12: Measuring Processs Through Balance Scorecards

Lecture 42 Real time data

Lecture 43 Adding dimension to the scorecard

everybody, managers, directors, businessmen, academia, CEO, Instructors, consultant, government officials,Leaders, warehouse workers, operational managers etc