Managing Apple Devices In The Enterprise (2024)

Learn to deploy and manage Apple devices using Microsoft Intune.

What you'll learn
You will learn the basics of Apple platform management including hardware troubleshooting, operating system installation, and client management techniques.
You will use Microsoft Intune, Apple Business Manager, and Apple’s VPP Programs to configure and mass deploy Apple devices across the enterprise.
You will achieve proficiency in creating a unified endpoint management (UEM) environment that supports and secures Apple devices on corporate networks.
You will learn strategies for managing thousands of iOS and macOS endpoints.

Requirements
Experience with using iOS and macOS operating systems.
A foundational understanding of Microsoft platforms and basic networking concepts.
Access to an Apple Macintosh computer that can run macOS Sonoma (14) or higher.
Access to an Apple iOS Device such as an iPad or iPhone that can run iOS/iPadOS 17 or higher.
Access to Microsoft Intune & Entra ID (or the ability to sign up for a free trial).

Description
A trending practice as of late by IT departments in mid-large sized organizations is to utilize Microsoft Intune for Apple device deployment. The thinking goes, they already own licenses of Intune as part of the various Microsoft 365 subscriptions so why not use that to manage iPhones and Macs instead of purchasing and supporting yet another tool specific to Apple platforms? That seems like sound logic, but with a focus on Intune’s cross-platform capabilities, most of the courses out there provide some information on Apple device management using Intune — but nothing goes extremely in-depth on how to use this tool to do the most common Apple deployment tasks…until now.Managing Apple Devices in the Enterprise (2024) is solely devoted to Apple device configuration and support. With over 13 hours of content, 6 real-world projects, and a lot of in-depth explanation of key Apple device management concepts, it is one of the most comprehensive resources for managing Macs and iOS devices using the Microsoft Endpoint toolset. With a focus on balancing device security and user experience, this course covers the essential strategies, tools, and best practices for configuring Apple devices, including iPhones and MacBooks, to work seamlessly with Microsoft 365 services. Central to the curriculum is the use of Microsoft Intune, a tool for managing Apple endpoints in alignment with an organization's existing support framework for Windows PCs.Using a mix of both lectures and project-based practical exercises, students will learn the overall process for managing Apple platforms in larger organizations. Once students have mastered the basic concepts, they can 'code-along' with several class projects to build "Pilot Deployments" in their own Microsoft Intune tenant. These projects are based on some of the most common scenarios that system administrators handle every day including Mobile Application Management (MAM), Bring Your Own Device (BYOD), Shared iPad, and zero-touch Mac deployment.By the end of this course, learners will:Understand the fundamentals of Apple device architecture and its compatibility with Microsoft environments.Gain expertise in using Microsoft Intune for the effective management of Apple devices within an enterprise setting.Learn to configure Apple devices to seamlessly integrate with Microsoft services, including Office 365, Exchange, and Entra ID (formerly Azure Active Directory) using Federation and Platform SSO.Configure Account Driven User Enrollment for BYOD.Develop skills in deploying, managing, and securing Apple devices using policies and profiles standardized across the organization.Implement best-practices for network performance and data security for Apple devices on corporate networks.Upon successful completion of the course, participants will receive a certification of completion, demonstrating their competence in integrating Apple devices with-in Microsoft-driven enterprise environments using Microsoft Intune.

Who this course is for:
IT Professionals in organizations that are already leveraging Microsoft technologies to support Windows and want to extend that standardized support to Apple endpoints.,Microsoft System Administrators who have to support Apple platforms in their environment.,IT Professionals who have to manage some number of Macs or iOS devices in the enterprise.,Any individual who wants to enhance their skills and knowledge of the Apple ecosystem.