Supercharge Your Agile Projects With Servicenow

Learn Agile methodologies and how ServiceNow can be used to manage your Agile projects effectively.

What you'll learn

Gain a comprehensive understanding of Agile methodologies such as Scrum and Kanban

Understand how to manage Agile projects end to end using ServiceNow Agile Development

Learn effective backlog management and prioritization and how to apply this in ServiceNow.

How ServiceNow Agile Development integrates with the rest of the platform.

Requirements

None

Description

Welcome to the comprehensive course on Agile Project Management with ServiceNow. In today's fast-paced and dynamic business environment, organizations are increasingly adopting Agile methodologies to deliver projects successfully. This course is designed to equip project managers, Agile practitioners, and Scrum Masters with the knowledge and skills to effectively manage Agile projects using the powerful ServiceNow platform.Throughout this course, you will embark on a journey to master the principles and practices of Agile Project Management. Starting with an overview of Agile methodologies such as Scrum and Kanban, you will gain a solid understanding of their key elements, roles, ceremonies, and artifacts. You will explore how ServiceNow Agile Development goes beyond traditional ITSM (IT Service Management) and offers a wide range of capabilities to support your Agile projects.With hands-on exercises and practical examples, you will learn how to create and manage Agile projects in ServiceNow, track progress using Agile boards, prioritize backlog items using various techniques, and estimate effort and size effectively. Additionally, you will discover how to leverage ServiceNow's integration with other modules to streamline workflows and enhance collaboration.By the end of this course, you will have the knowledge and skills to lead Agile teams, optimize project workflows, and deliver value to stakeholders using ServiceNow Agile Development. Whether you're new to Agile or seeking to enhance your Agile project management skills, this course will empower you to successfully navigate the complex landscape of Agile Project Management and become a proficient user of ServiceNow. Join us on this exciting journey and unlock the potential of Agile Project Management with ServiceNow!

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 Spin up your own ServiceNow developer instance for free

Lecture 3 Install ServiceNow Agile development plugin

Lecture 4 Install ServiceNow Agile Performance Analytics Content Pack

Section 2: Scrum: Sprint to success

Lecture 5 Scrum Section Intro

Lecture 6 A brief history and purpose of Scrum

Lecture 7 The Agile Manifesto: Embracing change and collaboration

Lecture 8 Scrum’s Key Elements: Roles, Ceremonies, and Artifacts

Lecture 9 Scrum Roles: Product Owner

Lecture 10 Scrum Roles: Scrum Master

Lecture 11 Scrum Roles: The Development Team

Lecture 12 Scrum Ceremonies: Sprint Planning

Lecture 13 Scrum Ceremonies: Daily Stand-up

Lecture 14 Scrum Ceremonies: Sprint Review

Lecture 15 Scrum Ceremonies: Sprint Retrospective

Lecture 16 Scrum Artifacts: The Product Backlog

Lecture 17 Scrum Artifacts: Elements Of The Product Backlog

Lecture 18 Scrum Artifacts: The Sprint Backlog

Lecture 19 Scrum Artifacts: The Increment

Lecture 20 Scrum Metrics

Lecture 21 Scrum Section Final Words

Section 3: Kanban: Mastering the Flow

Lecture 22 Kanban Section Intro

Lecture 23 Kanban Principles

Lecture 24 Visualizing Work With Kanban

Lecture 25 Limiting Work in Progress (WIP)

Lecture 26 Managing Flow in Kanban

Lecture 27 Continuous Improvement (Kaizen) in Agile

Lecture 28 Purpose and Structure of a Kanban Board

Lecture 29 Designing and Managing a Kanban Board

Lecture 30 Integrating Kanban With Agile Methodologies

Lecture 31 Identifying Opportunities for Kanban Implementation

Lecture 32 Key Kanban Metrics

Lecture 33 Kanban wrap up

Section 4: Discover ServiceNow Agile Development

Lecture 34 Section Intro

Lecture 35 ServiceNow Platform: Beyond Traditional ITSM

Lecture 36 ServiceNow Agile: Key Features & Game-Changing Benefits

Section 5: Kickstart Your Agile Projects in ServiceNow

Lecture 37 Section Intro

Lecture 38 Agile Roles in ServiceNow

Lecture 39 Setting Up Project Teams and Roles using ServiceNow Agile

Lecture 40 Define The Product

Lecture 41 Section wrap up

Section 6: Mastering the Art of Backlog Management and Prioritization

Lecture 42 Section Intro

Lecture 43 Crafting Compelling User Stories

Lecture 44 Power-Prioritizing Your Backlog

Lecture 45 Craft user stories in ServiceNow

Lecture 46 Craft user stories in ServiceNow continued

Lecture 47 Define an prioritize the product backlog in ServiceNow

Lecture 48 Assign story points in ServiceNow

Lecture 49 Sprint planning in ServiceNow

Lecture 50 Assign Story points in ServiceNow

Lecture 51 Using ServiceNow VTB for your daily standups

Lecture 52 Final words on Backlog management

Section 7: Course closure

Lecture 53 Some final words.

This course is suitable for project managers, Scrum Masters, ServiceNow users who want to leverage the power of ServiceNow to effectively manage their projects and streamline their Agile workflows. This course is also a great companion for anyone who wants to get certified in Scrum, Kanban or ServiceNow Agile development.