Successful Intercultural Communication

Intercultural Communication: Cultural Awareness, Dimensions, Verbal/Non-Verbal Communication and Tailoring Your Style.

What you'll learn

What is culture and how does it affect communication?

Common stereotypes and prejudices in intercultural communication

Concrete strategies that can help overcome stereotypes and prejudices

Cultural sensitivity and why it is important

Practical tips ad scenarios for developing cultural sensitivity

Understanding Geert Hofstede's cultural dimensions

How cultural dimensions influence communication styles

Impact of language nuances on communication

Direct vs. indirect communication and how to adapt communication to cultural preferences

High context vs. low context communication and how to recognize and adapt your communication style

Non-verbal communication: body language, gestures and symbols, eye contact and personal space, facial expressions

Successful intercultural speaking: practical intercultural speaking strategies

Techniques for active listening across cultures

Requirements

There are no special skills required to participate in this course.

Description

Communicating successfully across cultures is more than a valuable skill. It is a necessity and a strategic asset. The world is interconnected, and that is not going to change. Whether you're an experienced manager, an international team leader or team member, an HR professional, a student, or a community leader, successful and effective intercultural communication is crucial to your success.This course, Successful Intercultural Communication: Mastering Interactions Across Borders, is based on Alica Trizma's long experience as an intercultural consultant, trainer, and coach. She shares her knowledge, insights, practical examples, strategies, tips, and techniques for mastering successful intercultural communication. From developing cultural awareness, understanding cultural dimensions, and overcoming stereotypes and prejudices to creating cultural sensitivity, understanding intercultural verbal and non-verbal communication, and adapting your communication style, you will explore the different levels of intercultural communication, and you will better understand the different perspectives of the people around you. By the end of this course, you will be a confident and culturally competent communicator, equipped with the knowledge, skills, and attitudes to act with empathy, respect, and effectiveness in our multicultural world. You will be able to build genuine, valuable, and lasting relationships with people from different backgrounds. Your new skills will benefit your project, employee satisfaction, organization, or community. Let's start and open the doors to global opportunities and meaningful relationships!

Overview

Section 1: Welcome to Intercultural Communication

Lecture 1 Introduction

Section 2: Defining Culture and Why Cultural Awareness Is Important

Lecture 2 What Is Culture and How to Improve Cultural Awareness

Lecture 3 Stereotypes and Prejudices in Intercultural Communication

Lecture 4 How Stereotypes and Prejudices Affect Intercultural Communication

Lecture 5 Strategies to Overcome Stereotypes and Prejudices

Section 3: Improving Cultural Sensitivity

Lecture 6 Cultural Sensitivity and Why It Matters

Lecture 7 Practical Tips for Developing Cultural Sensitivity

Lecture 8 Scenarios for Developing Cultural Sensitivity in Practice

Section 4: Understanding Cultural Dimensions

Lecture 9 Cultural Dimensions According to Geert Hofstede

Lecture 10 Individualism vs. Collectivism

Lecture 11 Power Distance

Lecture 12 Masculinity vs. Femininity

Lecture 13 Uncertainty Avoidance

Lecture 14 Long-Term vs. Short-Term Orientation

Lecture 15 Indulgence vs. Restraint

Lecture 16 How Cultural Dimensions Influence Communication Styles

Lecture 17 Practical Impact on Communication

Section 5: Verbal Intercultural Competence

Lecture 18 Impact of Language Nuances on Communication

Lecture 19 Direct vs. Indirect Communication

Lecture 20 High-Context vs. Low-Context Communication

Section 6: Non-Verbal Intercultural Communication

Lecture 21 Importance and Components of Non-Verbal Communication

Lecture 22 Meaning of Body Language in Different Cultures

Lecture 23 Navigating Gestures and Symbols Safely

Lecture 24 Eye Contact and Personal Space Across Cultures

Lecture 25 Cultural Significance of Facial Expressions

Section 7: Successful Intercultural Speaking: Practical Intercultural Speaking Strategies

Lecture 26 Decoding Culture Safely and Confidently

Lecture 27 Strategies for Tailoring your Message

Lecture 28 Techniques for Active Listening Across Cultures

Section 8: Summary and Key Findings

Lecture 29 Course Summary

Business Professionals: Executives, managers, team leaders and team members/employees working in multinational corporations or global teams,Human Resource Managers,International Students studying abroad or participating in exchange programs,Nonprofit and NGO Professionals: Staff members and volunteers working in international development, humanitarian aid, or cross-cultural outreach programs,Government Officials: Diplomats, policymakers, and government employees involved in international relations, diplomacy, or cross-cultural negotiations,Travel and Hospitality Professionals: Tour guides, hotel managers, and hospitality industry professionals who interact with tourists and guests from diverse cultural backgrounds,Community Leaders: Community organizers, social workers, and leaders of multicultural communities