Rethinking Healthcare Excellence

An Inspiring Educational Program Pioneering Quality and Patient Safety

What you'll learn

Understand the Fundamentals of Healthcare Quality

Implement Continuous Quality Improvement Practices

Utilize Quality Assessment Tools and Models

Enhance Patient Safety and Healthcare Outcomes

Requirements

No prior experience in quality assurance or healthcare management is necessary. A positive attitude and eagerness to learn are the most important prerequisites for success in the course.

Description

Unlock the keys to exceptional healthcare delivery with our comprehensive course on Healthcare Quality. Designed for professionals at all levels, this program offers an in-depth exploration of the fundamental principles and innovative practices that drive quality and safety in healthcare settings.In this course, you will:- Build a Strong Foundation: Understand the history and evolution of healthcare quality, gaining insights into the challenges and advancements that have shaped the industry.- Explore Comprehensive Quality Assurance: Delve into the critical components of hospital quality assurance programs and discover how organizations implement quality frameworks, including the JCAHO Quality Assurance Program.- Learn Essential Models and Tools: Get acquainted with key quality improvement methodologies, including Continuous Quality Improvement (CQI) and Statistical Process Control (SPC), which empower you to enhance patient care effectively.- Analyze Performance Excellence Frameworks: Examine the 2021–2022 Baldrige Performance Excellence Framework and the European Foundation for Quality Management (EFQM) model to benchmark and elevate your organization’s performance.- Focus on Patient Safety: Explore the principles of safety science and high-reliability organizing, and understand how to foster a culture of safety that prioritizes patient well-being.- Innovate with Technology: Discover the impact of Health Information Technology (HIT) and e-health on healthcare quality, examining how digital solutions can revolutionize patient care and outcomes.- Celebrate Clinical Excellence: Investigate the pathways to achieving clinical excellence and the various quality awards that recognize outstanding contributions to patient care.- Enhance Leadership and Governance: Learn how effective leadership strategies and governance structures can sustain quality improvements and drive organizational success.- Tackle Modern Challenges: Address contemporary issues in ambulatory quality and safety, value-based purchasing, and medication use quality, equipping yourself with the skills to innovate in an evolving healthcare environment.With interactive lectures and real-world case studies, this course offers a rich learning experience that prepares you to effect meaningful change in your organization. Whether you are a healthcare professional, administrator, or student, mastering the principles of quality and safety will enhance your career and improve patient care.Join me on this transformative journey to mastering healthcare quality, and empower yourself to make a lasting impact in the health sector!Enroll now to start your path toward excellence in healthcare quality!

Overview

Section 1: Elevating Healthcare Quality: A Program Inspired by Dr. Moumtzoglou

Lecture 1 Introduction of the Instructor

Lecture 2 Evolving Trends in Health Care Management

Section 2: Foundations of Healthcare Quality

Lecture 3 History of Healthcare Quality

Lecture 4 Definition of Quality

Section 3: Quality Assurance Frameworks

Lecture 5 Quality Assurance Definition

Lecture 6 Hospital Quality Assurance Program

Lecture 7 Contents of the JCAHO (JC) Quality Assurance Program

Lecture 8 Quality Assurance Methods

Lecture 9 ISO

Section 4: Tools and Models for Quality Improvement

Lecture 10 Continuous Quality Improvement (CQI) Definition

Lecture 11 Continuous Quality Improvement (CQI) Tools

Lecture 12 Understanding Deming's Philosophy: A Foundation for Quality Management

Lecture 13 Juran's Trilogy: A Guide to Quality Management and Continuous Improvement

Lecture 14 Statistical Process Control: Preparation of Data

Lecture 15 Statistical Process Control: Analysing Variation

Section 5: Performance and Recognition in Healthcare

Lecture 16 2021–2022 Baldrige Performance Excellence Framework Criteria & Scoring

Lecture 17 The Model of the European Foundation for Quality Management (EFQM)

Section 6: Safety and Risk Management

Lecture 18 Safety Science and High-Reliability Organising

Lecture 19 Patient Safety

Section 7: Education and Leadership in Quality

Lecture 20 Education For Healthcare Quality And Safety

Section 8: Special Topics in Quality and Safety

Lecture 21 Leadership & Governance for Quality

Lecture 22 Population Health Safety and Quality

Lecture 23 Value-Based Purchasing

Lecture 24 Physician Profiling and Provider Registries

Lecture 25 Simulation in Healthcare Quality and Safety

Lecture 26 Ambulatory Quality and Safety

Lecture 27 Medication Use Quality

Lecture 28 Overview of Healthcare Quality Reports, Models, and Tools

Section 9: The Intersection of Quality and Technology

Lecture 29 Health Information Technology (HIT)

Lecture 30 Is There A Linkage Between Quality & E-health?

Section 10: Empowering Excellence: Elevating Healthcare Quality Together

Lecture 31 Closing Lecture

Healthcare Professionals, Healthcare Administrators and Managers, Quality Improvement Practitioners, Students and Recent Graduates, Patient Advocates and Policy Makers