People Skills For It Professionals

Be a people person

What you'll learn

Identifying the need for people skills in technical roles

Common challenges faced by IT professionals in interpersonal interactions

Active listening and empathetic communication techniques

Tailoring communication to different audiences: technical and non-technical

Storytelling as a means to engage and explain complex technical concepts

Requirements

There is no formal prerequisite for this course.

Description

In today's ever-evolving tech landscape, technical expertise alone is no longer enough for IT professionals to thrive. The course is meticulously designed to equip IT professionals with the critical interpersonal skills needed to effectively communicate, collaborate, and excel in their roles. This comprehensive course bridges the gap between technical mastery and successful teamwork, enabling participants to enhance their professional impact and career prospects.A hands-on primer for Soft Skills/People Skills in general communications, and public speaking. Get excited! In this course you will see and explore practical techniques, demonstrations and exercises to help you become a more engaging communicator!Learning Objectives· Identifying the need for people skills in technical roles· Common challenges faced by IT professionals in interpersonal interactions · Active listening and empathetic communication techniques· Tailoring communication to different audiences: technical and non-technical· Storytelling as a means to engage and explain complex technical conceptsTarget AudienceThis course is tailored for IT professionals of all levels, including developers, engineers, programmers, systems analysts, technical project managers, and aspiring technical leaders. It is especially beneficial for those seeking to enhance their interpersonal skills, broaden their career horizons, and contribute more effectively to their teams and organizations.PrerequisiteThere is no formal prerequisite for this course.

Overview

Section 1: People Skills

Lecture 1 Overview

Lecture 2 Soft Skills in Communications

Lecture 3 Improve Communications-Voice

Lecture 4 Using Emotions in Communications

Lecture 5 From Nervous to Confident

Lecture 6 Connecting with Others

Lecture 7 Workplace Communication Skills

Lecture 8 Communication Mistakes

Lecture 9 Body Language

Lecture 10 What to Avoid in Public Speaking

Lecture 11 Transferring an Idea to Your Audience

Lecture 12 How to Hook Your Audience

Lecture 13 Reacting and Responding in Communications

Lecture 14 Empathy and Bonding

Lecture 15 Acting Techniques in Communications

Lecture 16 Soft Skills are People Skills

This course is tailored for IT professionals of all levels, including developers, engineers, programmers, systems analysts, technical project managers, and aspiring technical leaders. It is especially beneficial for those seeking to enhance their interpersonal skills, broaden their career horizons, and contribute more effectively to their teams and organizations.