Hotel Management The Rooms Division

Learn how to become a better hotel manager by understanding how the rooms division operates

What you'll learn
RevPAR
ARR
Pricing a room
Distribution channels
Housekeeping
Front Office
Scheduling staff
Reservations
Outsourcing
Basics overbooking management
Basics marketing strategy
Basics revenue management
Requirements
Basic understanding of hotel operations
Description
This course 'Hotel management 102 the rooms division' is based towards students who are new to the hospitality industry.If you have little to no experience in hospitality and want to start your career in a hotel or if you think about opening a hotel yourself, then this course is for you.Together we will discuss all the basics of managing the rooms division. By the end of this course you will have a solid foundation and basic understanding of; what a room division is, what a jobs there are in this department, how to schedule staff, how to set a price and how to look at the most important kpi.When you've finished this course you'll be able to calculate a room rate, schedule staff, analyze a hotel's performance based on kpi and understand different types of room status and their rates.So jumpstart your hotel manager career today!

Overview

Section 1: The introduction to hotel management the rooms division

Lecture 1 The introduction

Lecture 2 The overview of the rooms division

Section 2: The reception

Lecture 3 2.1 The reception - tasks

Lecture 4 2.2 The reception - distribution channels

Lecture 5 2.3 The reception - reservations

Lecture 6 2.4 The reception - reservations an overview

Lecture 7 2.5 The reception - scheduling

Section 3: The housekeeping

Lecture 8 3.1 Housekeeping - tasks

Lecture 9 3.2 Housekeeping - outsourcing

Lecture 10 3.3 Housekeeping - scheduling

Lecture 11 3.4 Housekeeping - room status

Section 4: The finances, pricing

Lecture 12 4.1 + 4.2 Building and pricing a hotel room

Lecture 13 4.3 Rates

Lecture 14 4.4 KPI

Section 5: Q & A

Lecture 15 Questions hotel management the rooms division

Lecture 16 Answers hotel management the rooms division

Beginning hotel managers,Small business owners,Small hotel owners,Hotel managers,Starting hotel managers