Change Management - Foundation Course

Enhance your ability to plan, implement and successfully manage the impact of change

What you'll learn

Accredited Course, Helps you get qualified and become immediately productive as a member of a change initiative / environment

Requirements

Familiarity with change and change management is useful but not essential.

Description

Accredited Course, Helps you get qualified and become immediately productive as a member of a change initiative / environmentEnhance your ability to plan, implement and successfully manage the impact of changeThe definitive certification for professionals dealing with organizational change, transition and transformationThe Change Management course and qualification (developed in collaboration with the Change Management Institute) is designed to help organizations and their people manage the impact of change and provide techniques to effectively plan and implement successful transformation initiatives. It is based on the Effective Change Manager's Handbook - aligned to the Institute's Change Management Body of Knowledge (CMBoK) – this course explores how change affects, and is affected by, individuals, teams, organizations and change leaders, equipping individuals with the knowledge, theories and techniques to:Unlock resistance to changeProvide effective support and motivation to individuals and teams to embrace changeDraw from a range of professional approaches to implement change smoothly and effectivelyManage and inform key stakeholders throughout the change processSpeed up the implementation of change initiatives.Why should I invest in change management?Despite the increased professionalisation of project and programme management over the past few decades, change projects continue to have high failure levels. Projects with excellent business change management are six times more likely to meet objectives than those with poor change management.What is Change Management?Business change management focuses on the people involved and affected by change in your organisation. For change to be successful, the right people need to be involved in making the decisions, planning and implementing the change. Everyone affected by the change (the users) need to support it and make the decision to work in new ways. If this doesn’t happen, however well planned and managed your project is, the change will not take place and benefits will not be realised.Effective Change Management allows people to :- Increase ‘buy in’ for change, reducing resistance and addressing concerns.- Ensure the changes are suitable, workable and acceptable for all.- Ensure the change is owned and supported throughout organisation.- Take 'people issues' into consideration when making decisions.- Ensure affected users know why it is happening, what they need to do and how- Ensure new ways of working are sustainable and embedded so the benefits can be realised.- Enhance your CV and boost future employment prospects.This accredited self-paced eLearning course prepares you for a qualification in Change Management. This Package covers Foundation Level study content, official online exams are available as optional extra. It aims to provide you with a straightforward route to becoming a fully certificated Registered Practitioner in your own time and at your own pace.Foundation - Course Content:· 10 modules with associated engaging, motion graphic video lessons· Notes to support each lesson and references to further suggested reading.· Foundation level sample questions to test and embed the learning· Accredited Trainer Support, forums and chat (online)· Change Management Foundation exam simulations with feedback.· Infographics, tasks and references to consolidate the learning· Extensive Exam Approaches module to prepare for your qualification.· Eligible for 30 CPU/PDU points.· Browser-based online software gives you the freedom to access it 24x7 from any location in the world, using a variety of devicesRecommended Study times:Introduction - 5 HrsFoundation - 20HrsFoundation & Practitioner - 35Hrs When you are ready to take the Foundation or Practitioner Exam/Qualification, please contact your Learning Service Provider – SkillSolve Training (admin@skillsolve.co.uk +44 (0)1202 970910) to arrange your exams. ‘The APMG-International AgilePM and Swirl Device logo', ‘The APMG-International Change Management and Swirl Device logo’ and ‘The APMG-International Better Business Cases and Swirl Device logo’ are trademarks of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.

Overview

Section 1: Change and the Individual

Lecture 1 Welcome to Change Management Passport

Lecture 2 Module Objectives and Learning Theory

Lecture 3 Learning Preferences and Different Learners

Lecture 4 Learning new Skills

Lecture 5 Models of Individual Change

Lecture 6 Motivation

Lecture 7 Systematic differences between people

Lecture 8 Module Summary

Section 2: Change and the Organization

Lecture 9 Learning Objectives

Lecture 10 Organizational Metaphors

Lecture 11 Levels of Organizational Culture

Lecture 12 How Culture Develops

Lecture 13 How Culture is Shaped and Communicated

Lecture 14 Culture and Climate

Lecture 15 Module Summary

Section 3: Models of the Change Process

Lecture 16 Learning Objectives

Lecture 17 Lewins Three Step Model

Lecture 18 Kotters Eight Step Model

Lecture 19 Senge’s Systematic Model

Lecture 20 Emergent Change

Lecture 21 Emergent approaches and Leadership

Lecture 22 Module Summary

Section 4: Key Roles in Organizational Change

Lecture 23 Learning Objectives

Lecture 24 Roles In Change

Lecture 25 What makes a good Sponsor?

Lecture 26 What makes a good Change Agent?

Lecture 27 Change Agents and Line Managers

Lecture 28 Module Summary

Section 5: Defining Change

Lecture 29 Learning Objectives

Lecture 30 Drivers for Change

Lecture 31 Cascading decisions and design

Lecture 32 Developing Vision

Lecture 33 Writing a Vision Statement

Lecture 34 Module Summary

Section 6: Stakeholder Strategy

Lecture 35 Learning Objectives

Lecture 36 Stakeholder Engagement

Lecture 37 Stakeholder Definition and Identification

Lecture 38 Segmenting Stakeholders

Lecture 39 Stakeholder Personas

Lecture 40 Stakeholder radar and mapping

Lecture 41 Managing relationships and mobilzing stakeholders

Lecture 42 Module Summary

Section 7: Communication

Lecture 43 Learning Objectives

Lecture 44 Cognitive biases

Lecture 45 Feedback Mechanisms

Lecture 46 Communication Approaches

Lecture 47 Role of Communication in Achieving Engagement

Lecture 48 Role of Sponsors and Leaders of Change

Lecture 49 Communicating Change and Barriers to Effective Communication

Lecture 50 Appealing to hearts and minds

Lecture 51 Communication Channels

Lecture 52 Planning for Effective Communication

Lecture 53 Module Summary

Section 8: Change Impact

Lecture 54 Learning Objectives

Lecture 55 Change Impact

Lecture 56 Categorizing Change Impact

Lecture 57 McKinseys 7S Model

Lecture 58 Stakeholder Impact Assessment

Lecture 59 Change Severity Assessment

Lecture 60 Module Summary

Section 9: Change Readiness

Lecture 61 Learning Objectives

Lecture 62 The Beckhard and Harris Change Formula

Lecture 63 Change Agents Networks

Lecture 64 Building a change team

Lecture 65 Module Summary

Section 10: Preparing for Resistance

Lecture 66 Learning Objectives

Lecture 67 The psychological contract

Lecture 68 Kanter - Common causes of resistance

Lecture 69 Building a strategy to manage resistance

Lecture 70 Building and sustaining momentum

Lecture 71 Module Summary

Section 11: Exam Preparation

Lecture 72 Learning Objectives

Lecture 73 Change Management Foundation Exam

Lecture 74 Foundation Exam - Styles of Question

Lecture 75 Foundation Exam Suggested Approach

Lecture 76 Module Summary

Anyone aspiring for a Change management career or current managers of organizational change, transition or transformation.,Those performing key roles in the design, development and delivery of organizational change programmes, including: a) Change Project Managers b) Transformation Managers c) Senior Responsible Owners d) Business Change Managers e) Change Programme Managers f) Operational Line Managers,This is an accredited course and prepares you for a qualification in Change Management.