Trends in Enterprise Knowledge Management (Repost)

Knowledge Management (KM) encompasses a wide range of tools and methods that are at the heart of the information and communication society and provide solutions that rely as much on organization as on technology. This title brings together contributions from authors from a range of countries who are recognized as leading figures in this field, both in an academic and a practical sense. It describes the strategic aspects of KM and defines the underlying principles in terms of management, life cycle, process, methods and tools involved in this discipline. Several approaches to the running of KM within organizations are then discussed. The influence of KM on the performance of a company is analyzed and guidelines are given on various KM approaches that can be used to achieve specific goals. Finally, several case studies of companies that have put KM at the heart of their organizational strategy are given to demonstrate how this approach has been put into practice. Given the practical approach taken by this book and the considerable advantages that a good handling of KM can bring to an organization, this title will be of great interest to those involved in this field.Content: Chapter 1 Introduction to Knowledge Management (pages 21–43): Jean?Louis ErmineChapter 2 Can One Identify and Measure the Intangible Capital of the Enterprise? (pages 45–64): Patrick EpingardChapter 3 Complexity Theory: Dynamics and Non?Linearity are the Only Reason for Knowledge Management to Exist (pages 65–77): Walter BaetsChapter 4 Value Creation through Intangibles: Emerging Good Practice (pages 79–101): Nigel Courtney, Clive Holtham and Chris HendryChapter 5 Learning?by?Doing Knowledge Externalization: From Boundary Objects to the Emergence of Tacit Knowledge (pages 103–113): Jean?Michel Viola and Real JacobChapter 6 Approaches and Methods for Valuing Knowledge Management Performance (pages 115–129): Aurelie DudezertChapter 7 ICIS for Knowledge Management: The Case of the Extended Enterprise (pages 131–148): Imed BoughzalaChapter 8 Knowledge Management and Environment Scanning: A Methodological Guide to Improving Information Gathering (pages 149–169): Thierno TounkaraChapter 9 The Concept of “Ba” within the Japanese Way of Knowledge Creation (pages 171–180): Pierre FayardChapter 10 The Knowledge Maturity Model (pages 181–195): Jean?Francois TendronChapter 11 Knowledge Mapping: A Strategic Entry Point to Knowledge Management (pages 197–217): Gerard AubertinChapter 12 Knowledge Management and Innovation (Innovation Maturity Model) (pages 219–225): Jean?Marie BezardChapter 13 Technology and Knowledge Management (Technology Maturity Model) (pages 227–242): Olivier LepretreChapter 14 Once?upon?a?time Knowledge Management at Mann+Hummel Automotive France (pages 243–256): Nathalie le BrisChapter 15 Thales System Engineering Community of Practice: A Knowledge Management Approach (pages 257–267): Cecile Decamps and Michel GalinierChapter 16 Appraising the Knowledge in a Radio?pharmacy Center based on Process Mapping and Knowledge Domain Cartography (pages 269–280): Rita Izabel Ricciardi and Antonio Carlos de Oliveira BarrosoChapter 17 Case Study: Knowledge Preservation for a Nuclear Reactor (pages 281–292): Marta Eppenstein