Tour Guides at Memorial Sites and Holocaust Museums: Empirical Studies in Europe, Israel, North America and South Africa

The book gives a close look at tour guides at places of difficult history. For this purpose, experts, doing empirical research from all over the world working in this field, present their results. In this way, an impression of the activity of the guides will be given from two perspectives: On the one hand, the focus is on questions of content: What challenges are the guides facings? On the other hand, the methodological procedures to be used in the field of tour guides have to be considered: Why do qualitative studies in particular dominate the field?