Fit for Purpose: How Modern Businesses Find, Satisfy, & Keep Customers

From the best-selling author of Kanban: Successful Evolutionary Change for Your Technology Business, David J Anderson, together with Alexei Zheglov, teaches you how to answer these questions and more. . . .
How do you know whether a change to a product or service is an improvement?
When is a product or service improvement a step too far?


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