New Manager Starter Kit

What you'll learn

Explain the differences between Technical skills, Human skills, and Conceptual skills
Provide examples of why the balance of skill usage changes as a person moves up the career ladder
Know and explain the purpose behind the vision and mission of your company or department
Set SMART goals that align with the organization's vision and mission
Compare and contrast the traits of leaders using Positional Power vs. Personal Power
Identify behaviors that provide good examples for employees to follow
Develop goals for increasing trust using the Transactional Trust Model
Recognize and identify how personal values affect decisions and actions in the workplace
Explain how different perspectives bring value
Develop methods for discovering others' perspectives
Tie personal values personal values to a manager's SMART goals
Explain the need to challenge a process even if it appears to be working well
Apply the 5 Whys to identify the root cause of a problem
Identify types of decision-making criteria applied to a specific problem
List resources and activities that aid employees to perform their jobs
Explain when training may be a better approach than direction
Compare and contract reinforcement and feedback
Explain the 4:1 ratio and explore ways to apply it in the work environment

Requirements

There are no prerequisites for this course.

Description

SO, YOU’RE A MANAGER NOW?

Making the jump from employee to manager is both exciting and challenging. The skills that got you the job aren’t the same skills that will help you succeed in management. It’s time to focus on developing the skills to communicate as a leader and to influence and coordinate employees in a way that empowers and motivates them.

This course follows the story of new manager, Aaron, as he learns to lead in way that brings his team together to accomplish their goals. The New Manager Starter Kit gathers the best of the best practices for leadership skills, power, and goal setting. Are you ready to be an exemplary leader?

With eight modules that include both instruction and vignettes, students will watch as Aaron faces the challenges of going from team member to manager. He must learn to lead by example, work together with his employees to set goals, and enable his team to succeed. How will the team deal with inventory problems and relationship issues with vendors? Will Aaron, Tish, Randall, and Keith come together to create a team in which they all feel valued?

Who this course is for:

New managers who want to learn the skills to thrive in their new position.