Lean Six Sigma: Toolkit

A comprehensive repository of Lean Six Sigma tools (new tools added regularly).

What you'll learn

Business Improvement Tools

Lean Six Sigma Tools

Project Management Tools

Root cause analysis tools

Lean

Lean Six Sigma

Requirements

No

Description

Lean Six Sigma is a methodology that has repeated HUGE benefits for organisations of all sizes - and locked within it are an array of tools and techniques that make Lean Six Sigma so powerful. I have pulled out the top tools that I use to make changes to the organisations I work with which often have the biggest impact. This course is split out into 4 toolkits, and for those tools that require them, LIVE demonstrations on how to approach build and deploy them are included. The four toolkits include:- Root Cause Analysis (Cause & Effect) tools: You can utilise these tools within your organisation to understand what is going wrong, why it is going wrong and what you can do to fix this.- Working with ideas tools: You can utilise these tools within your organisation to ensure the best and brightest ideas are identified, sorted and deployed in the right way. These tools emphasise collaboration at their heart!- Process mapping tools: You can utilise these tools within your organisation to understand what is happening with your processes. They will enable you to map out your processes to identify where the waste is, what is causing errors and what you need to do to get to your desired state.- Voice of the customer tools: You can utilise these tools within your organisation to understand what your customer is currently experiencing, what they want from your products and services and what you need to do to deliver this.We also cover off what Lean Six Sigma is, the benefits of Lean Six Sigma and give hints and tips on how to successfully deliver all of the tools represented within this course.

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 Disclaimer

Lecture 3 Lean Six Sigma: An introduction

Lecture 4 DMAIC

Lecture 5 The benefits of Lean Six Sigma & the toolkit

Lecture 6 Scenario for this course

Section 2: Cause and effect tools

Lecture 7 Introduction to cause and effect

Lecture 8 Ishikawa Diagram

Lecture 9 Ishikawa Diagram: Demonstration

Lecture 10 5 Whys

Lecture 11 5 Whys: Demonstration

Lecture 12 Pareto Chart

Lecture 13 Pareto Chart: Demonstration

Lecture 14 C&E Matrix

Lecture 15 C&E Matrix: Demonstration

Section 3: Working with ideas tools

Lecture 16 Working with ideas introduction

Lecture 17 Brainstorming

Lecture 18 Brainstorming: Demonstration

Lecture 19 Affinity Diagram

Lecture 20 Affinity Diagram: Demonstration

Lecture 21 Multivoting

Lecture 22 Multivoting: Demonstration

Section 4: Process mapping tools

Lecture 23 Introduction to Process Maps

Lecture 24 Swim lane

Lecture 25 Swim lane: Demonstration

Lecture 26 SIPOC

Lecture 27 SIPOC: Demonstration

Lecture 28 Value Stream Map

Lecture 29 Value Stream Map: Demonstration

Lecture 30 Time Value Map

Lecture 31 Time Value Map: Demonstration

Lecture 32 Value Add Chart

Lecture 33 Value add chart: Demonstration

Lecture 34 Spaghetti Diagram

Lecture 35 Spaghetti Diagram: Demonstration

Section 5: Voice of the customer tools

Lecture 36 Introduction to the voice of the customer

Lecture 37 Customer Segmentation

Lecture 38 Types and sources of customer data

Lecture 39 Interviews

Lecture 40 Point of use observations

Lecture 41 Focus groups

Lecture 42 Surveys

Lecture 43 Kano Analysis

Lecture 44 Kano Analysis: Demonstration

Lecture 45 Critical to Quality Tree

Lecture 46 Critical to Quality Tree: Demonstration

Section 6: Close out

Lecture 47 Close out

Business Improvement professionals,Managers / Team Leaders,Business Owners,Consultants,Analysts,Process owners