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  3. The New Paradigm in Customer Service: Cha: Omnichannel, Customized, Automated, Exponential

The New Paradigm in Customer Service: Cha: Omnichannel, Customized, Automated, Exponential

Posted By: hill0
Date: 4 Jun 2020 10:53:00
The New Paradigm in Customer Service: Cha: Omnichannel, Customized, Automated, Exponential

The New Paradigm in Customer Service: Cha: Omnichannel, Customized, Automated, Exponential
by Gustavo Ricardo Parés Arce
English | 2020 | ASIN: B089NC6RGH | 42 Pages | PDF | 7 MB

The inspiration to write this book stems from the difficulties that we experienced when we first engaged in the practice of Artificial Intelligence and Cognitive Computing in Mexico. We had to tackle the subject at a time when there was not a clear direction as to how these technologies would revolutionize the world and lead to a digital transformation.

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